Crowne Plaza London - Kings Cross
Corporate & M&E Sales Coordinator
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Company Description
Crowne Plaza London – Kings Cross is a modern, contemporary hotel located in a quiet residential area near the vibrant, rejuvenated Kings Cross district. The hotel is a short walk from Kings Cross mainline station, offering easy access to seven tube lines and St Pancras International/Eurostar. Guests benefit from excellent transport links to the theatre district and cultural attractions of the West End via tube or bus. The location combines convenient connectivity with a lively local neighborhood, attracting a mix of corporate, leisure, and events guests.
Role Description
This is a full-time, on-site Corporate & M&E Sales Coordinator role based in the London Area, United Kingdom. The coordinator supports corporate and meetings & events (M&E) sales activities by handling inquiries, preparing proposals and contracts, and maintaining accurate records in sales systems.
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Day-to-day Responsibilities
- Monitoring event and group bookings
- Coordinating with operations and M&E teams to ensure smooth delivery
- Assisting with project coordination for corporate accounts and events
- Compiling and distributing sales and performance reports
- Tracking key metrics
- Supporting the sales team with administrative tasks, follow-ups, and client communication
The role also involves helping ensure compliance with brand standards and contributing to a positive, service-oriented experience for clients and guests.
Qualifications
- Strong system monitoring skills to track bookings, sales activities, and event-related data accurately
- M&E (Meetings & Events) experience, with an understanding of event coordination and client service in a hotel or hospitality environment
- Project coordination abilities to manage timelines, support corporate accounts, and collaborate effectively with internal teams
- Report writing skills to produce clear, accurate sales, performance, and activity reports for management and stakeholders
- Familiarity with Mechanical Electrical and Plumbing (MEP) considerations for events and meetings, working closely with operations teams when required
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Highly beneficial:
- Relevant experience in hotel sales, events, or reservations coordination
- Strong communication, organizational, and time-management skills, with attention to detail and a customer-focused approach
- Proficiency with common office software and hotel sales/booking systems; experience with CRM tools is an advantage
- Ability to work collaboratively in a diverse team, handle multiple priorities, and maintain professionalism in a fast-paced environment
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