Sainsbury's
Corporate Office Care Coordinator
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Corporate Office Care Coordinator
This role is on-site at our Ansty Park (Coventry) and Bradwell Abbey (Milton Keynes) Store Support Centre (SSC) locations, 4 days & 1 day per week, respectively. National travel may be required if there is a business need or specific event that needs additional FM support.
Why join us
Joining Sainsbury's as a Corporate Office Care Coordinator means being part of a dedicated team that ensures our corporate offices at Ansty Park and Bradwell Abbey are safe, compliant, and maintained to a high standard. With a focus on operational excellence and colleague satisfaction, you will have the opportunity to collaborate with various stakeholders, coordinate service providers, and drive continuous improvement in Facilities Management (FM) services. With a strong emphasis on customer service, health, safety, and compliance, this role offers a rewarding opportunity to make a meaningful impact within a supportive and dynamic work environment.
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What you'll do
You’ll support the delivery of high-quality FM services, working closely with the Corporate Office Care Manager, on-site teams (including building management, cleaning, maintenance and postal service), managing agents, and suppliers, you will ensure the buildings are safe, compliant, well-maintained, and offer a seamless experience for colleagues. Your responsibilities will include:
- Coordinating day-to-day activities with FM service providers
- Providing event setup support
- Monitoring and tracking work orders
- Assisting with building inspections
- Managing contractor communications
- Responding to colleague queries and escalations
- Maintaining accurate records and compliance documentation
- Collaborating with internal partners to enhance the colleague experience
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Who you are
You have a strong background in FM, or a customer-focused operational environment. Your attention to detail, ability to handle colleague queries and operational escalations, and commitment to upholding standards, demonstrate your dedication to ensuring a safe, compliant, and well-maintained corporate office environment. You have a proactive approach to identifying and addressing issues, strong communication skills, and a collaborative mindset.
Essential criteria
- Demonstrable experience supporting facilities management (FM) service delivery or a customer-focused operational environment, ensuring buildings are safe, compliant and well-maintained.
- Proven ability to coordinate day-to-day activities with service providers, including managing work orders & contractor communications.
- Evidence of maintaining accurate records and compliance documentation.
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