Rapport Guest Services
Corporate Receptionist - 8 hours
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Corporate Receptionist
We are looking for a Corporate Receptionist to join our Rapport team, based in London. You’ll oversee the front-of-house operations on the ground floor, greeting visitors upon arrival, coordinating check-ins, managing administrative duties, and ensuring a welcoming lobby environment. This is located in one of our busiest buildings, so perfect for someone looking for a highly dynamic and customer engaging role.
You will be working alongside a team of 4 Receptionists across 2 buildings. However, our contract extends across Victoria and London city, meaning you would be part of a team of approximately 40 Rapport Ambassadors.
Type of contract: Part-time, Permanent
Hours: 8 per week (Fridays, shift rota basis between 7:30 AM – 5:30 PM with flexibility as per business needs)
Salary: £6,774 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Main Responsibilities
- Deliver a warm and professional welcome to every guest, ensuring they feel acknowledged and valued from the moment they arrive. All interactions should consistently reflect the standards and values of the brand.
- Maintain a thorough understanding of the building’s facilities and services in order to confidently advise, direct, and assist guests with any queries or navigation within the premises.
- Ensure that all guest and attendee details are accurately pre-registered in the system.
- Proactively follow up on any bookings missing names or key information to ensure a smooth arrival process on the day.
- Handle all enquiries and service requests in a timely, courteous, and efficient manner, whether received in person, over the phone, or via email, providing clear and helpful responses in line with professional standards.
- Provide operational support across various buildings as needed, adapting to changing demands and maintaining a consistent level of service and professionalism throughout each location.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).
- Have an excellent command of English, verbal and written.
- Be creative, proactive, organized, detail-oriented, process-driven, and resourceful with a can-do attitude.
- Have the ability to work independently and as part of a large team.
- Display excellent personal presentation and interpersonal skills.
- Have passion to deliver excellent guest service in everything that they do.
- Preferably have previous experience in front-of-house within a luxury hotel, premium airlines, or a corporate business environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location