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We are currently looking for a Corporate Receptionist to join the Front of House team in London on a permanent basis. (40 hours per week on site)
Who We Are
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.
Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.
To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here.
The Role
As a Corporate Receptionist, you will provide first-class front-of-house, security, and administrative support, acting as the first point of contact for clients, visitors, and colleagues. You will be responsible for delivering a professional and welcoming reception experience, greeting and assisting visitors, managing visitor access and sign-in procedures, maintaining site security protocols, coordinating external hospitality arrangements, and undertaking a range of general facilities and administrative tasks to support the smooth day-to-day operation of the office.
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The Person
The ideal candidate will be professional, dedicated, and experienced in a customer-facing role where first impressions matter. You will maintain meeting rooms and office spaces to a high standard while supporting a safe, secure, and welcoming environment for colleagues, clients, and visitors.
- Experience in security, reception, concierge, or front-of-house roles would be highly desirable, particularly with visitor management, access control, and site security procedures.
- Strong communication skills are essential, along with confidence handling telephone, email, and face-to-face enquiries.
- Microsoft Office experience and the ability to manage correspondence, deliveries, visitor access, sign-in procedures, hospitality, and meeting support will be key.
- Corporate, concierge, security-focused front-of-house, or high-end hospitality experience would be advantageous.
We are looking for a people-focused individual who works professionally with internal and external customers. You will be able to multitask, stay calm under pressure, maintain strong attention to detail, and bring a positive attitude and strong work ethic. You will take ownership of front-of-house and security responsibilities, share best practice, and suggest improvements that enhance processes, the visitor experience, and workplace safety.
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What we can offer you
Rewarding you
- A competitive salary (depending on experience)
- 28 days annual leave plus bank holidays
- Generous annual bonus plan
- We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
- 4x Life Assurance cover
Health & Wellbeing
- Private Medical Insurance
- Employee assistance programme
- Health cash plan
- Eye care vouchers
- Flu vaccination
Lifestyle
- We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
- Buy and sell holidays
- Give as you earn scheme
- Paid volunteering days
- Flexible half days leave
- Electric vehicle leasing
- Cycle to work scheme
Next Steps
Please apply via the apply button or visit Careers Page by 1st September 2026.
Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
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