Rapport Guest Services
Corporate Receptionist
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Step into a Key Front-of-House Role with Rapport as a Corporate Receptionist
Supporting a prestigious British multinational firm specialising in risk management, insurance brokerage, and advisory services.
You’ll thrive in an environment built on teamwork, integrity, and respect, creating exceptional experiences for clients and colleagues while building strong, positive relationships. If you’re personable, professional, and enjoy being at the heart of a busy, collaborative setting, this role offers the perfect opportunity to shine.
Our client is based in the vibrant City of London near Fenchurch Street, where you’ll be the welcoming presence that sets the tone for a polished and professional workplace.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota between 7:30 AM and 5.30 PM)
Salary: £33,258 per annum
What Will You Get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
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Main Responsibilities
- Welcome guests at reception and escort them to their meeting rooms or designated areas within the building.
- Proactively handle guest requests in a friendly, efficient, and timely manner, ensuring all needs are met professionally.
- Provide administrative support whenever required.
- Manage meeting room bookings and ensure all AV and required equipment are arranged.
- Work closely with the events team and coordinate catering services for meeting spaces.
- Answer and direct internal and external calls in a professional and courteous manner.
The Ideal Candidate Will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Be genuinely passionate about delivering exceptional service and always willing to go the extra mile
- Bring an outgoing, engaging personality with the ability to build rapport easily with key stakeholders
- Demonstrate excellent verbal and written communication skills
- Display strong professional etiquette, along with solid time-management, self-discipline, and focus
- Be proactive, adaptable, detail-oriented, and motivated to learn and develop
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About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
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