Mitie Cleaning & Hygiene Services
Corporate Receptionist
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Corporate Receptionist – Business Events Centre (BEC)
Contract: Fixed Term Contract (4 Months)
Type: Full time
Hours: 40
Pay/Salary: £13.50 per hour
Location: HMRC, Queensbridge Road, Nottingham, Nottinghamshire, England, NG2 2GD
Temporary Position (with potential for extension and maternity cover opportunities)
Must pass Clearance/Vetting.
We are looking for a professional worker, welcoming, and experienced Corporate Receptionist to join our team at the Business Events Centre (BEC).
In this role, you will be responsible for delivering a high-quality reception and administrative service, efficiently managing the check-in of individuals and groups visiting the centre. Acting as the first point of contact, you will represent the BEC with professionalism and ensure visitors receive an excellent customer experience at all times.
You will help facilitate the smooth flow of personnel throughout the building by managing access points, maintaining security procedures, and ensuring the highest standards of presentation and service. You will be expected to maintain a tidy and efficient reception area while handling telephone calls and emails promptly, courteously, and professionally.
Key Responsibilities
- Provide a professional and welcoming reception service to all visitors, clients, and staff.
- Book in independent and groups attending the centre.
- Manage access control and issue visitor and staff passes.
- Handle incoming telephone calls, emails, and enquiries efficiently.
- Manage and maintain documentation, ensuring records are stored securely and appropriately.
- Respond to visitor queries and take messages as required.
- Assist with emergency evacuation procedures when necessary.
- Order consumable goods and maintain stock levels.
- Ensure reception and BEC areas remain clean, presentable, and welcoming.
- Support colleagues with cleaning duties when required.
- Carry out general administrative duties to support the effective operation of the centre.
Essential Qualifications & Experience Required
- Minimum 1 year's experience in a receptionist, corporate reception, customer service, or administrative role.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Good organisational skills with the ability to prioritise workload and meet deadlines.
- Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
- Professional appearance and manner, with the ability to remain calm under pressure.
- Ability to work independently and as part of a team.
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Desirable
- Previous experience working within a corporate, hospitality, conference, or business centre environment.
- Experience using visitor management or access control systems.
- Knowledge of health and safety procedures, including emergency evacuation processes.
About You
You will be:
- Friendly, approachable, and customer-focused.
- Well-presented and professional at all times.
- Reliable, flexible, and proactive.
- Confident dealing with visitors, contractors, and senior stakeholders.
- Able to maintain confidentiality and handle sensitive information appropriately.
- Willing to support the wider team and assist with additional duties when required.
Contract Information
This is initially a temporary position; however, there may be an opportunity for the contract to be extended, subject to business requirements and performance. There is also the potential for the role to develop into a maternity cover position, providing longer-term employment opportunities for the successful candidate.
This is an excellent opportunity for an individual who takes pride in delivering outstanding customer service and enjoys working in a professional, fast-paced environment.
Closing date: 18th of August 2026
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost, and much more!
- We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year, there’s a chance to scoop a top prize of £10,000!
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Career Progression
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition, or hearing loss) and need us to make any reasonable adjustments, changes, or do anything differently during the recruitment process, please let us know by emailing at.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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