Premier Support Services Group
Corporate Receptionist
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Company Description
Premier Support Services Group is a national facilities management company providing a broad range of hard and soft services across the UK. With over 30 years of experience, the organization focuses on reliable, results-driven solutions and continuous improvement to meet industry standards and client-specific requirements. Premier invests in local recruitment, extensive training, and strong team development to deliver customized, high-quality service. The company offers flexible, scalable support, from cleaning and security to building maintenance and planned preventative maintenance, using a trusted supplier and partner network. A dedicated helpdesk, live data portal, and local contract managers ensure professional, responsive support that aligns with each client’s operational needs.
Role Description
The Corporate Receptionist is a full-time, on-site role based in Greater London, responsible for providing a welcoming and professional first point of contact for visitors, callers, and colleagues. Day-to-day tasks include:
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- Greeting and directing visitors
- Managing the reception area
- Answering and routing phone calls
- Handling incoming and outgoing mail and deliveries
- Scheduling meeting rooms
- Maintaining visitor logs
- Supporting basic security protocols
- Assisting with administrative and clerical duties such as filing, data entry, and document preparation
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The role also involves collaborating closely with facilities and management teams to ensure smooth front-of-house operations, consistent customer service, and adherence to company policies and procedures.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally with visitors, clients, and colleagues.
- Demonstrated receptionist and front-of-house experience, including managing visitor flow and maintaining a professional reception environment.
- Proficient phone etiquette and call management skills, including handling inquiries, directing calls, and taking accurate messages.
- Solid clerical skills such as filing, scheduling, data entry, and basic document preparation.
- Comfort using office technology (e.g., multi-line phone systems, email, calendars, visitor management tools, and standard office software).
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced corporate environment.
- Reliable, punctual, and able to maintain confidentiality and professional discretion at all times.
- Previous experience in a corporate or facilities management environment is beneficial; a high school diploma or equivalent is required, and further administrative or customer service qualifications are an advantage.
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