Manchester University NHS Foundation Trust
Cot Bureau Operative
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Exciting Opportunity with Connect North West Team
An exciting opportunity has arisen with the Connect North West Team based in Gemini Warrington which provides an urgent and non-urgent Neonatal Transport for the North West region and North Wales.
Role: Cot Bureau Operative
We are looking for an enthusiastic and committed person to join our friendly team as a Cot Bureau Operative. You must be an excellent communicator, organised and able to use your own initiative. The successful candidate will have the ability to work well under pressure and be part of a multi-disciplinary team.
As a Cot Bureau Operative, you will join a 24-hour administrative service on a rotational basis. As well as working days, you will be required to work nights and weekends. The shift pattern is 8am - 8pm and 8pm - 8am and in general this is a self-rostering rota within your team. The salary has enhancements paid for weekend and night-time shifts.
Responsibilities
- You will work alongside the Neonatal Transport Team and St John Ambulance to ensure all calls are logged and patients prioritised accordingly.
- The transport service is responsible for moving babies between different hospitals who require intensive care or specialist treatment and arranges maternal transfers with complications in pregnancy.
Benefits
In return you will receive an annual appraisal and access to training opportunities in order to enhance your career.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- To act as the first point of contact for the referral hotline, liaising with the transport team to assist in organising maternal and newborn infant transfers.
- Undertaking regular telephone contact with Neonatal Units across the North West and North Wales region to determine their cot occupancy and staffing, and to log this within an electronic database.
- To ensure that patients are referred to the correct unit, you will locate the most appropriate hospital, using the correct pathways and ensuring a comprehensive and accurate record of all communication.
- To liaise with clinicians from relevant specialities and facilitate conference calling for complex referrals.
- To undertake other administrative duties as required, using your good knowledge of Microsoft packages, and I.T. skills to support the work of the transport service.
- Welcome and assist in the training of new members to the team.
About Manchester University NHS Foundation Trust (MFT)
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.
Contact Information
For further details / informal visits contact:
-
Name: Joanne Carey
-
Job title: Cot Bureau Co-ordinator Team Lead
-
Email address: Joanne.carey@mft.nhs.uk
-
Telephone number: 0161 529 6698
-
Name: Kerry Goddard
-
Telephone number: 0161 276 6960
-
Email address: kerry.goddard@mft.nhs.uk
-
Job title: Assistant Directorate Manager
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills