Change Grow Live
Counselling Coordinator
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Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We are looking for a passionate and dedicated Counselling Coordinator to be part of an established service developing and delivering counselling interventions. A key part of this role is recruiting and supporting volunteer and student counsellors as part of our community substance misuse provision, ensuring that psychological perspectives are central to everyone’s thinking.
You will support the empowerment of teams and individuals to increase knowledge, skills, and professional confidence around the needs of the people who access our services. Through consultancy, reflective practice, training, and clinical case management, you will help the wider team create an innovative and effective trauma-informed service.
Location: Liverpool. We have 8 sites around Liverpool and jobs will be based in any one of these.
Hours: Part Time, 18¾ hours per week
Contract Type: Permanent
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Key Responsibilities:
- Service Coordination: Oversee the delivery of high-quality counselling services.
- Team Management: Recruit, train, and manage a team of counsellors, ensuring they are supported and their work is monitored.
- Therapeutic Oversight: Review all referrals, conduct assessments to determine suitability for counselling, and manage client allocations. You will also provide direct counselling services as part of your role.
- Clinical Supervision: Engage in clinical supervision according to the BACP/UKCP ethical framework.
- Professional Development: Take responsibility for personal development, identifying training needs, and participating in regular supervision and appraisal.
- Leadership: Collaborate with the wider leadership team to identify areas for improvement and champion a trauma-informed approach to care.
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Role-specific Responsibilities:
- This post-holder will be directly managed by the local Service Manager, and will be responsible for fulfilling the following duties:
- Leadership of Volunteers:
- Recruitment and Training: Lead on a rolling cycle of recruitment and training of volunteer counsellors and counselling students, ensuring that all counsellors and students meet agreed minimum criteria and work to ethical and professional standards.
- Support and Supervision: Ensure that all counselling students and volunteer counsellors receive high-quality induction, training, clinical supervision, ongoing support, and appraisal. Complete course-related paperwork and reports.
- Service Development: Work with line managers to support and develop the Counselling Service.
- Advocacy: Promote the value and efficacy of counselling volunteering across the partnership and externally.
- Innovation: Identify new opportunities for counselling volunteering roles within the service and the organisation.
- Compliance: Ensure that counselling students and volunteers adhere to CGL policies and procedures, with a particular focus on safeguarding, case management, and information security.
- Leadership of Volunteers:
About you:
- Professional Level 4 (minimum) Counselling Qualification and working towards BACP accreditation Qualified at Level 4* diploma (or above) with four years of post-qualified experience
- Working towards a diploma in Therapeutic Counselling Supervision or equivalent that adheres to BACP ethical principles
- An excellent knowledge of a wide range of therapeutic approaches including CBT, TA, and Person-Centred approaches
- Proven leadership skills
- Ability to train counselling students and volunteers to support service users utilising a variety of interventions
What we offer:
- Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
- We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
- Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
- Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
- Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
- Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
- Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.
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A note about using AI in your application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements, and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific, and clearly demonstrate your skills, experience, and potential. We look forward to learning more about you.
Direct applications only. We will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£36,101.10 - £38,114.53)
ILW / OLW / Fringe: N/A - Outside London Weighting Area
Interview Date
3/9/2026
Closing Date
31/8/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Amanda Taft | Amanda.Taft@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
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