Student Counsellor (BACP Accredited)

Randstad is seeking highly qualified, BACP-accredited Mandarin speaking remote counsellors to provide specialised, clinical mental health support within the Higher Education sector, directly impacting student success and retention. This role is focused on delivering professional, short-term, solution-focused therapeutic interventions.

We partner with universities to enhance student well-being and academic retention by ensuring students receive high-quality support for personal development, stress management, and complex mental health challenges.

Responsibilities

The Counsellor will be responsible for the professional and confidential delivery of services, ensuring clinical effectiveness and client safety:

• Clinical Intervention: Provide tailored therapeutic 1:1 counselling, focusing on short-term, solution-focused models to support students facing emotional and mental health challenges.
• Outcomes Monitoring: Systematically administer and interpret clinical outcome measures, including the CORE-10, at appropriate intervals to monitor treatment effectiveness, inform clinical decision-making, and contribute to service reporting.
• Caseload Management: Address a broad range of student issues, including:
  • Anxiety, transition, and self-esteem concerns.
  • Managing the pressures of the academic life cycle, including dissertation stress, study skills-related anxiety, and balancing academic and personal demands.
  • Eating concerns, procrastination, and exam stress.
• Safeguarding and Risk Management: Uphold the highest professional standards by strictly adhering to risk assessment and safeguarding protocols as established by Randstad and the relevant university, ensuring timely escalation of complex and high-risk cases.
• Professional Conduct: Maintain absolute client confidentiality and ensure full compliance with GDPR requirements at all times.
• Empowerment: Promote personal growth and self-care by professionally applying empathy and evidence-based self-help tools.