JPMorgan Chase & Co.
Counter Fraud Senior Associate
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Protect what matters most by helping us detect and reduce internal fraud risk across the firm.
In this role, you’ll turn complex data and behavioral signals into clear risk insights and practical actions. You’ll partner closely with teams across compliance, investigations, and employee relations to strengthen controls and drive timely mitigation. If you’re analytical, detail-oriented, and motivated by mission-critical work, this is an opportunity to make measurable impact.
As a Counter Fraud Senior Associate in Counter Fraud (International Consumer Bank), you’ll help detect, analyze, and assess behavioral and technical indicators of potential internal fraud. You’ll support the triage of monitoring alerts, produce contextual analysis and risk assessments, and help deliver scalable detection and mitigation solutions. You’ll work with partners across the firm to escalate concerns appropriately and strengthen the control environment while adhering to privacy, legal, and data handling requirements.
Job Responsibilities
- Triage and analyze alerts generated by internal monitoring use cases and document findings clearly in case management systems.
- Compile contextual case narratives and evidence-based assessments using multiple internal data sources.
- Produce data-driven risk assessments while adhering to legal, privacy, and data handling requirements.
- Escalate potential suspicious activity and coordinate referrals for investigation with appropriate partners.
- Collaborate with subject matter experts to drive timely containment and mitigation actions.
- Monitor relevant internal and external intelligence for notable insider events and emerging patterns.
- Contribute to trend analysis, lessons learned, and continuous improvement of detections and controls.
- Translate observed patterns into detection hypotheses, playbooks, and control recommendations.
- Improve detection coverage and reduce false positives by supporting strategic enhancement initiatives.
- Communicate complex findings succinctly through written products and stakeholder briefings.
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Required qualifications, capabilities, and skills
- 5 years of experience in analytical, investigative, fraud, risk, compliance, or threat-focused work.
- 5 years of experience triaging alerts/cases and documenting outcomes in a case management workflow or system.
- 5 years of experience producing risk assessments using multiple data sources (for example, activity logs and transactional patterns).
- 5 years of experience partnering with cross-functional stakeholders to drive timely actions and escalations.
- Demonstrated ability to apply discretion and sound judgment when handling sensitive matters and information.
- Demonstrated ability to communicate complex findings clearly to both technical and non-technical audiences.
- Working knowledge of privacy, legal, and data handling expectations in a regulated environment.
- Strong organizational skills with the ability to manage competing priorities and deliver high-quality work.
Preferred qualifications, capabilities, and skills
- Experience performing analytical and/or investigative work in fraud, insider risk, or threat-focused domains.
- Experience assessing complex threats and developing mitigation strategies with cross-disciplinary global teams.
- Experience conducting multi-source research on threat actors, tactics, techniques, and emerging trends to inform risk scenarios.
- Experience evaluating control environments, identifying control gaps, and recommending practical improvements.
- Experience delivering clear written products and briefings for senior or executive stakeholders.
- Experience contributing to workstreams involving stakeholder engagement, issue management, and delivery execution.
- Experience with insider risk technical solutions and data analytics tools (including SQL and data visualization).
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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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