At Pasta Evangelists We Believe That Pasta Makes Everything Better

We are looking for a Counter Sales Associate to sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods.

What You'll Do At Pasta Evangelists

• Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times.
• Maintain the highest standard of cleanliness and maintenance of furnishings and equipment.
• Treat company property with due care and attention.
• Adhere to all company policies and procedures to ensure smooth running of the business.
• Ensure you are operating world-class service standards that showcase the brand.
• Follow processes and procedures to reduce wastage within the restaurant.
• Adhere to cash handling procedures set in place by the company.
• Maximize sales opportunities through excellent service and upselling techniques.
• Respond to changes in the business as required.
• Project a positive and professional image to customers and employees.
• Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers.
• Develop a culture of actively seeking feedback from customers on a regular basis.
• Attend daily briefings and respond to any necessary changes and updates.
• Enjoy a professional working relationship with your team, ensuring excellent communication.
• Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled.
• Support the training of new employees.