Sales & Retail Operations:

• Oversee all sales channels, including retail (boutiques, department stores, Boots, Sephora, Selfridges etc.), e-commerce, and potential new ventures.
• Develop and implement effective sales strategies, promotional activities, and retail excellence programs.
• Ensure consistent brand representation and exceptional customer experience across all points of sale.
• Build and maintain strong relationships with key retail partners.

Marketing & Brand Building:

• Collaborate with the global marketing team to adapt and execute impactful marketing campaigns relevant to the UK market.
• Drive brand awareness, desirability, and customer loyalty through innovative marketing initiatives.
• Manage media relations, PR, and influencer strategies.
• Ensure all brand communications are consistent with Benefit's unique tone of voice and brand identity.

Team Leadership & Talent Development:

• Lead, mentor, and inspire a high-performing team across sales, commercial, marketing, finance, and HR.
• Foster a positive, collaborative, and empowering work environment that aligns with Benefit's culture.
• Recruit, develop, and retain top talent, ensuring robust succession planning.
• Conduct regular performance reviews and provide ongoing coaching and development opportunities.

Operations & Supply Chain:

• Oversee efficient inventory management, logistics, and supply chain operations to ensure product availability and optimal stock levels.
• Ensure compliance with all local regulations and company policies.

Stakeholder Management:

• Act as the primary liaison between the UK team and regional / global headquarters.
• Cultivate strong relationships with internal and external stakeholders, including retail partners, vendors, and industry associations.

Qualifications

Qualifications:

• Bachelor’s degree in business administration, Marketing, or a related field (MBA preferred).
• A minimum of 10 years of proven success in sales and operations management, with a laser focus on retail and wholesale environments.
• Deep understanding of the UK beauty market, consumer trends, and competitive landscape.
• Proven track record of driving significant revenue growth and managing a full P&L.
• Strong strategic thinking and analytical skills, with the ability to translate insights into actionable plans.
• A verifiable history of not just meeting but exceeding sales targets and profitability goals.
• A demonstrated talent for coaching and mentoring senior managers, nurturing leadership talent, and inspiring teams to achieve the impossible.
• Exceptional leadership and team management skills, with the ability to motivate, inspire, and empower individuals from diverse backgrounds.
• Masterful communication, interpersonal, and presentation skills, capable of captivating audiences and forging lasting relationships.
• Unwavering analytical and problem-solving skills, with the ability to dissect complex challenges and devise innovative solutions.
• Passion for the beauty industry and Benefit Cosmetics' brand values.

Personal Attributes:

• Relentlessly results-oriented, with an unwavering commitment to achieving excellence.
• A strategic thinker who can see the big picture and develop innovative plans to achieve our goals.
• A strong leader who inspires trust, motivates teams, and empowers individuals to reach their full potential.
• An excellent communicator who can convey complex ideas in a clear, concise, and persuasive manner.
• A tenacious problem-solver who thrives on challenges and finds creative solutions.
• A collaborative team player who builds strong relationships and fosters a culture of shared success.
• An effective coach and mentor who invests in the growth and development of others, leaving a lasting legacy of leadership.