Westminster School of Media and Communication
Course Enquiries Officer (50053706)
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Central London
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Global Recruitment, Admissions, Marketing and Communications (GRAMC)
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Permanent £32,185 - £35,066 per annum (Incl. LWA)
About The Post
This post is open to internal colleagues and Westminster Graduates only.
This post is full time and permanent, working 35 hours per week
The University of Westminster is a global institution set in the heart of London and our aim is to help students from all backgrounds to realise their full potential as part of a diverse, positive and supportive community. With more than 20,000 students from across the globe and over 175 years of history, we are a place with an unmistakeable London energy that empowers people to break through barriers, as we provide the opportunities they deserve to achieve their potential.
We are looking for a proactive and enthusiastic individual to join a team of Course Enquiries Officers. The ideal candidate will be a team player and possess excellent interpersonal skills.
Responsibilities
You will be responsible for providing information and advice in response to telephone, email and live chat enquiries across a wide range of topics that will include:
- Course content and entry requirements
- fees and funding
- International, EU and UK qualifications and equivalences
- Applications procedures and UCAS processes
You will also provide Campus Tours of all our campus buildings and support the Marketing Team at Open Days (which can include Saturdays).
For many enquirers this is their first contact with the University, so it is vital that they receive a friendly, helpful and efficient response.
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The ideal candidate will have excellent customer service skills along with strong organisational skills.
To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below
About You
Additional Information
At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.
Closing date: 11.59pm on 6 September 2026
Interviews likely to be held on: week commencing 14 September 2026
Administrative contact: Recruitment@westminster.ac.uk
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Central London
Locations is a required field
Global Recruitment, Admissions, Marketing and Communications (GRAMC)
Departments is a required field
Permanent £32,185 - £35,066 per annum (Incl. LWA)
28 Aug 2026
Central London
Locations is a required field
Global Recruitment, Admissions, Marketing and Communications (GRAMC)
Departments is a required field
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