University Hospitals of Morecambe Bay NHS Foundation Trust
CPCC Clerical Officer - RLI
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
An opportunity has arisen for a highly motivated and enthusiastic individual to join the Outpatient Booking and Reception Team based at Royal Lancaster Infirmary, Lancaster.
You will be joining a well established team, in a purpose built facility, receiving and responding to telephone calls and queries from patients, GP’s and Hospital staff in relation to outpatient appointments.
You will be responsible for mutually agreeing an appropriate date and time with patients for them to see a clinician in an Outpatient setting. Previous administration and customer service experience would be an advantage but not essential. A full training package will be available to support the start of your Administration career in the NHS. You will be working with highly confidential information.
There are part-time and full-time opportunities available. The Reception service is open from 8.30am to 5pm, five days a week. There may be a requirement to work flexibly to support the needs of the service and there is also the opportunity to work occasional weekends.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our Community Service for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
For further details / informal visits contact:
Name: Andrea Nightingale
Job title: CPCC Business Manager
Email address: andrea.nightingale@mbht.nhs.uk
Telephone number: 01539 716840
For Further Details / Informal Visits Please Contact
Andrea Nightingale on 01539 716840
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London