Nottinghamshire County Council
CPE Processing assistant
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Salary
£25,583 - £26,403 per annum
Type of Vacancy
Fixed Term
Work Pattern
Full Time
Duration (Months)
24
Hours per Week
37
Work Base
Lawn View House, Sutton in Ashfield, NG17 5GA
Working Arrangements
Hybrid
Job Description / Person Specification
[CPE Processing Assistant JDPS.pdf – 128KB](Opens in a new window)
Competency Framework
Tier 7a
Number of Posts
1
Interview Date
11 September 2026
Closing Date
03 September 2026 23:55
At Nottinghamshire County Council, we are dedicated to serving our community with care and commitment. We believe in creating a supportive environment where everyone can thrive. Join us in making a difference in the lives of our residents!
As a CPE Processing Assistant, you will play a vital role in our Central Processing Unit (CPU) for Civil Parking Enforcement. Your main tasks will include processing Penalty Charge Notices (PCNs), permits, payments, and legal documents. You will ensure that all procedures are followed accurately and efficiently, contributing to a high-quality enforcement service.
In This Busy Role, You Will
- Process PCNs, permits, and payments with precision.
- Handle customer enquiries and manage correspondence.
- Maintain accurate records and support income reconciliation.
- Communicate regularly with customers, Civil Enforcement Officers, and partner authorities.
- Provide general administrative support to the team.
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To Succeed In This Role, You Should Have
- Education: English and Maths GCSE at grade C or equivalent.
- Experience: Previous administrative experience, preferably in a customer-focused environment.
- Technical Skills: Proficiency in IT software packages, including Microsoft Word and Excel.
We Are Looking For Candidates Who Demonstrate
- Attention to Detail: Ability to produce work with high accuracy.
- Organisational Skills: Capability to manage workloads and prioritise tasks effectively.
- Communication Skills: Excellent verbal and written communication abilities.
- Teamwork: A collaborative spirit, working well with colleagues and independently.
At Nottinghamshire County Council, We Offer
- A place to belong: A friendly, inclusive workplace where everyone is valued.
- Professional Development: Opportunities for ongoing training and career growth.
- Work-Life Balance: Flexible working arrangements to support your lifestyle.
- Generous Leave: A competitive holiday allowance to recharge and refresh.
Don’t miss out on this opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent service and want to contribute to Nottinghamshire County Council, apply today!
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For an informal discussion about this opportunity please contact Paula Argyle on 01158040389 or by email paula.argyle@nottscc.gov.uk.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.
A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
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