London Ambulance Service NHS Trust
CPU Quality Assurance Advisor
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Quality Assurance Officer
To undertake quality assurance activities within the Central Packing Unit (CPU), ensuring compliance with established packing standards, procedures and quality requirements. The post holder will monitor performance, conduct audits and inspections, identify areas of non-compliance, and provide appropriate feedback to staff to support continuous improvement.
The role is responsible for accurately recording, analysing and reporting quality assurance findings to inform service improvement initiatives and, where necessary, to support formal capability, performance management or disciplinary processes. Through the provision of effective quality assurance and oversight, this role contributes to maintaining the integrity, availability and reliability of operational equipment, ensuring that staff have access to the right equipment, in the right place, at the right time, with a high degree of assurance and confidence in its readiness for use.
Key Responsibilities
- Assurance of product quality and patient safety.
- Monitoring the accuracy and reliability of packing processes to ensure equipment, consumables and operational pouches are available for staff use and meet required standards.
- Performance indicators include reductions in packing errors, monitoring of incident trends, effective management of product recalls, and evidence that identified issues are addressed promptly and effectively.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Additional Responsibilities
- Undertaking regular reviews of packing records, scanning data, photographic evidence and associated documentation to provide assurance that quality standards are being maintained.
- Performance measures include the timely completion of quality checks, the accuracy of audit findings, and the identification of trends or recurring themes requiring management intervention.
- Providing feedback, coaching and support to staff to promote a culture of continuous improvement.
- Communicating audit findings, identifying training requirements and monitoring improvements in performance over time.
- Indicators of success include reductions in repeat errors, completion of competency assessments and evidence that feedback has resulted in measurable improvements in packing accuracy and compliance.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Strategy
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London – using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Contact Information
For further details / informal visits contact:
- Name: Andy Heward
- Job title: Governance and Performance Manager
- Email address: andy.heward@nhs.net
Please contact via email first to arrange a discussion time.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills