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University of Edinburgh

CRC Evening Assistant (Student Experience Post)

Midlothian
£26k – £28.8k/yr
Posted about 17 hours ago
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UE04: £26,093.00 - £28,778.00 per annum, pro rata

ISG / Library & University Collections / Heritage Collections (Access & Engagement)

Part-time: 4 hours per week

Fixed term: 1st September 2026 – 31st August 2027


Your next step starts here.

Join the University of Edinburgh and you’ll be making a difference to everything around you. You’ll do meaningful work, grow and progress, be rewarded and recognised, and benefit from our strong commitment to your wellbeing. There are so many reasons to join us.

In Professional Services, we support the University’s research and teaching, offering many career and role specialisms

The Opportunity:

We are looking for two part-time CRC Evening Assistants to join our friendly and welcoming Research Services team within Heritage Collections. This is a fixed-term position for 12 months and is based at the Centre for Research Collections, within the Main University Library, on the central George Square campus.

The CRC Evening Assistants will work 4 hours per week, on either a Tuesday or a Wednesday, 3pm-7pm.

This post is designated for the purposes of student employment; therefore, you must be a matriculated University of Edinburgh student for the duration of your employment.

The University of Edinburgh is committed to providing a positive employment experience for all students. To support students in combining work with studies, we strongly advise you don’t exceed the University’s recommended number of working hours per week;

  • 15 hours for undergraduate students (up to 35 hours during vacation)
  • 15 hours for postgraduate taught students (all year round)
  • 9 hours for postgraduate research students (all year round)

Please note, these recommendations apply to the total number of hours you are employed across all posts.

What the job involves:

  • Providing a front-line service to users of the University’s Heritage Collections at the Centre for Research Collections, including invigilation of the reading room and daily closing routines.
  • Providing introductions for new users, including registration, catalogue searches, and guidance on rules and procedures.
  • Giving excellent customer service while offering face-to-face and online help and information to users. Resolving user queries where possible, passing on those which require more specialist help.
  • Ensuring the safety and security of Heritage Collections material when handling, collecting, and reshelving reader requests, adhering to the Operational Manual.
  • Keeping an accurate track of issues for consultation of Heritage Collections material and providing accurate statistical information on the use of Heritage Collections material

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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

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A bit about you:

  • Demonstrable experience of delivering high-quality customer service in a front-line role.
  • Good communication and interpersonal skills, with the ability to work independently as well as in a team.
  • Accurate and methodical, with the ability to be flexible and to deal with problems as they arise.
  • Approachable and able to support users to feel confident when accessing collections for the first time.
  • An interest in the University’s heritage collections.
  • A commitment to supporting Equality, Diversity & Inclusion in the workplace.

Our people are at the centre of the University community and everything we do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful flexibility that works for you.

A career with us has a range of other benefits that can be tailored to your lifestyle:

  • Professional development and subject matter expertise.
  • Interesting work.
  • Variety every day.
  • Contributing to the work and purpose of the University.

View the full job description https://uoe.sharepoint.com/:w:/s/jobdescriptionlibrary/IQB0BgibAzQbRK7nKlIJjdTTAWWO6GQnFKKMCr9meByNslM

How to apply

Please include the following documents in your application:

  • CV
  • Cover letter

Applications by CV only will not be considered.

As a valued member of our team, you can expect:

  • A competitive salary.
  • An exciting, positive, creative, challenging and rewarding place to work.
  • To be part of a diverse and vibrant international community.
  • Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page https://www.ed.ac.uk/human-resources/pay-reward/staff-benefits and use our reward calculator to discover the value of your pay and benefits.

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Championing equality, diversity, and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also a Stonewall Proud Employer, actively promoting LGBTQ+ equality.

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages https://www.ed.ac.uk/human-resources/demonstrating-rtw

Key dates to note

The closing date for applications is 17 August 2026.

Unless stated otherwise the closing time for applications is 11:59pm UK time. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

The Library helps people to grow their knowledge and create new connections through open services, collections and environments, sparking ideas that change the world. Library & University Collections teams (approximately 200 staff) provide leadership and oversight for the University's library and museum collections and services, and lead the University's transition to Open Scholarship. Collections comprise over 2 million print volumes, 2 million e-books, 200,000 e-journals and 100 kilometres of Heritage Collections which include rare books, archives, artworks and musical instruments. Library & University Collections deliver highly-regarded services to support teaching, learning and research across the University and wider communities. Services and access to collections are provided online and onsite through the Main Library, site libraries, the Centre for Research Collections, award-winning makerspace services and St Cecilia’s Hall Concert Room & Music Museum.

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Skills

Customer service
Communication
Interpersonal skills
Teamwork
Problem solving
Attention to detail
Record keeping
Data collection
Library services
Heritage collections management

Location

Midlothian, Scotland, United Kingdom

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