VirtueTech Recruitment Group
Creatio CRM Developer
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Creatio CRM Developer
Creatio CRM Developer is needed for a renewable utilities firm; they are going through an automation and digitalisation project. With their continued growth and onboarding new products, they are looking for a CRM Developer to lead the AI implementation onto their bespoke system which is incorporated with Creatio.
You will work on integrating a new Renewable energy communication platform into our client's existing technology stack. This role requires close collaboration with internal project management, external stakeholders, consultancy partners, and the vendor team to ensure seamless integration and functionality.
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- Salary: Up to £60,000
- Work Type: Remote
Responsibilities
Responsibilities of this Software Engineer include:
- Act as the business-facing lead in gathering, defining, and validating requirements to support the phased rollout of Creatio across group businesses.
- Work with stakeholders to design and deliver self-service solutions (e.g., web forms, portals, automated case creation) that reduce contact volumes and improve CX across the business.
Key Skills & Experience
- Hands-on experience supporting the deployment of CRM platforms - Creatio
- Strong understanding of contact centre operations, customer journeys, and service KPIs.
- Experience in designing and enabling customer self-service tools and automation workflows.
- Proficient in creating business process models, user stories, and functional specifications.
- Excellent communication, facilitation, and stakeholder management skills.
- Strong knowledge of Creatio CRM and BPM, and low-code automation platforms.
- Strong analytical and problem-solving mindset, with the ability to translate needs into practical solutions.
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If you would like to apply, please send your latest CV to this post or directly to shabana@virtuetech.io
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