Kelpa
Creatio Implementation Consultant
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About Kelpa
Kelpa scopes and delivers Creatio implementations for businesses that have bought the platform and need it working. We’re a small, senior team working directly with clients in the UK and Europe, from first workshop through to go-live and beyond. Working hours are UK business hours (UTC+0/+1), with some flexibility.
The Role
You’ll take clients who have bought Creatio licences and turn that into a live platform their teams actually use. You’ll scope the work, build the solution yourself and see it through to go-live and adoption.
This is a hands-on fully remote role based out of Europe/UK. You’ll run the workshops, configure the platform, set up the integrations and work directly with the client from start to finish.
What You'll Do
- Run discovery workshops to understand the client’s processes, pain points and goals.
- Scope engagements, estimate effort and help write statements of work.
- Design and configure solutions in Creatio: data model, business processes, page layouts, access rights and dashboards.
- Build integrations with core systems using REST/OData APIs.
- Plan and run data migration, from mapping and cleansing through to loading.
- Act as the main point of contact for client stakeholders, up to senior level.
- Manage scope, change requests and timelines on your projects.
- Run UAT, go-live and hypercare, then hand over with clear documentation and user training.
- Spot opportunities for further phases and help clients get more from the platform.
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What We're Looking For
- Fluent professional English, written and spoken. You’ll be running workshops and presenting to UK clients directly.
- 4+ years hands-on experience implementing enterprise CRM, BPM or low-code platforms (e.g. Creatio, Salesforce, Microsoft Dynamics, Pega, Appian, OutSystems).
- A track record of taking implementations from discovery to go-live.
- Strong configuration skills, plus an understanding of data models and access rights.
- Experience with API integrations and data migration.
- Comfortable with some scripting or development (C#, JavaScript or similar) when configuration isn’t enough.
- Confidence working directly with senior client stakeholders.
- Able to work UK business hours.
- Based in Ukraine, Romania, Poland, Bulgaria or wider Central & Eastern Europe.
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Nice to Have
- Hands-on Creatio (or bpm’online / Terrasoft) experience, or Creatio certification (Developer, Business Analyst).
- Experience at a Creatio partner or on the Creatio delivery side.
- Experience migrating clients from Salesforce or Dynamics.
- Delivery experience in financial services, insurance or other regulated sectors.
No Creatio experience? Still apply. If you’ve implemented a comparable platform hands-on, we’ll get you up to speed on Creatio.
How to Apply
Email careers@kelpa.io with your CV and a short note written in English (around 200 words) on one implementation you delivered end to end. Tell us what you built, how long it took, what went wrong and how you handled it. Shortlisted candidates will have a video call in English as the first stage.
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