hackajob
Creative Post-Production Manager (Seraphine)
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hackajob is collaborating with Next Ltd to connect them with exceptional professionals for this role.
About Seraphine
Redefining maternity wear for a new generation, Seraphine’s collections are intelligently designed and developed in London to help women maintain their sense of self – and style –through pregnancy. Inspired by the fashion landscape, these trend-led pieces are full of hidden details that allow the fit to cleverly adapt to the changing needs of pregnancy and breastfeeding – always working with a woman's body, rather than against it.
Role Purpose
The Creative Post-Production Manager acts as the ultimate gatekeeper of how our brands look and communicate online, ensuring every product is presented at its absolute best to maximise conversion. This is an autonomous, driving role where you will orchestrate the asset pipeline, execute operational readiness checks, manage landing page logistics, and own relationships with platform partners. You are fully accountable for the momentum, delivery, and constant refinement of our digital storefronts based on trade performance and customer behavior.
Role Responsibilities
E-Com Platform Operations & Asset Readiness
- Own and drive the end-to-end critical path to get styles live efficiently across NEXT.com, Zalando, and social commerce channels
- Conduct daily e-com site checks across all platforms to ensure optimal visual execution, link integrity, and overall brand health
- Perform final PIM (Product Information Management) checks for e-com readiness, proactively tracking down internal teams to resolve data gaps
- Organise post-shoot folders, establish clear naming conventions, and route final images correctly within the DAM and partner systems
- Act as the central intermediary between the Creative/Marketing team and the central Enderby content team, translating creative briefs into technical briefs
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Digital Merchandising & Content Excellence
- Guard the on-site Tone of Voice (ToV) and copy alignment, ensuring everything follows brand guidelines and is fully SEO-optimised
- Manage Home Pages, CTAs, and the curation of specific e-com product lists (e.g., Babywearing, Baby Shower, etc.)
- Maintain total accountability for product imagery, monitoring web presentation to ensure lead images are commercially optimal
- Oversee the functionality of on-site interactive features, including 3D product customisation tools and connections
- Own day-to-day relationship management with the core Next E-com and Zalando partner teams to align on requirements
CRM & Landing Page Project Management
- Drive the logistics, timeline, and momentum of the CRM landing page pipeline, turning creative briefs into clear build requests
- Partner with Marketing and Merchandising to push live high-priority pages first (e.g., Hospital Bag, Skin-to-Skin)
- Audit high-traffic landing pages against current stock levels, collaborating with Merchandising to swap out sold-out items and protect the customer journey
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Feed & Social Catalogue Management
- Monitor and optimise product image feeds across external advertising platforms, including Google Product Feeds, Meta catalogs, and TikTok Shops
- Coordinate with technical teams to clear system caches weekly, ensuring external ad images perfectly match current on-site assets
Performance Tracking & Trade Reporting
- Own a dedicated, 3-page section within the weekly Monday Trade Pack, focusing on the status of optimisation, trade metrics, and seasonal sign-off audits
- Deliver an E-Com Lessons Learnt review at the close of each trading season, analysing customer behaviours, performance metrics, and readiness bottlenecks
Working with Us
We’re a fast-paced, creative environment where ideas are valued and innovation is encouraged. We’re committed to building a diverse and inclusive team and welcome applications from all backgrounds. This role is open to part-time candidates, and we are happy to discuss flexible working arrangements to support different needs and ways of working.
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