• Allocate creative work across Designers, Art Directors and Copywriters based on skills, capacity and project needs.
• Build strong relationships with creative team members and develop a deep understanding of their strengths, development goals and working styles.
• Monitor active projects and adjust resource plans as priorities change.
• Balance workloads to help prevent bottlenecks, overload and burnout.
• Work closely with Project Managers, Account Managers and Creative Leaders to support successful project delivery.
• Identify potential resource risks and recommend practical solutions.
• Help ensure creative talent is matched to projects where they can make the greatest impact.
• Support continuous improvement by contributing ideas to enhance processes and ways of working.
• Use project and resource data to support planning and future decision-making.
• Act as an advocate for the creative team, helping ensure their expertise, capacity and wellbeing are considered in project planning.

This is a role with genuine influence. You'll help shape how work is delivered across a growing global creative team.

About You

• Experience managing resources across creative teams, such as Designers, Art Directors, Copywriters or similar creative disciplines.
• A strong understanding of creative workflows, production processes and how creative work moves through delivery.
• Experience assessing workloads, capacity and utilisation, and making resource decisions to keep projects on track.
• The ability to build trusted relationships with creative professionals and understand individual strengths, working styles and development areas.
• Experience working closely with Project Managers, Account Managers, Creative Leads or Creative Directors.
• Strong stakeholder management skills with the confidence to challenge priorities, manage competing demands and influence decisions when needed.
• Experience operating in a fast-paced agency, studio or in-house creative environment where priorities can change quickly.
• Excellent organisational skills and the ability to manage multiple projects, deadlines and resource requirements simultaneously.

It would be great if you also have:

• Experience using Adobe Workfront or a similar resource and workflow management platform.
• Experience in a global or multi-team creative environment.
• Knowledge of workload forecasting, utilisation reporting and capacity planning.
• Previous experience in creative operations or studio management.
• A background in design, production or another creative discipline.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)