Selfridges
Creative Traffic Coordinator
London
Posted about 18 hours ago
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Creative Traffic Coordinator
Key Responsibilities
Traffic Management & Resource Coordination
- Brief Allocation: Support the allocation of creative briefs across teams, ensuring work is assigned in line with agreed priorities, resource availability, and delivery timelines.
- Brief Coordination: Review incoming briefs for completeness, flagging any missing information and ensuring they are routed to the appropriate teams and individuals.
- Workflow Tracking: Monitor briefs as they move through the creative process, updating schedules and highlighting any risks to timelines or resource capacity.
- Capacity Monitoring: Maintain an up-to-date view of team workloads, identifying potential resource clashes or bottlenecks and escalating concerns to senior team members where appropriate.
- Priority Management: Assist with reprioritising work based on changing business needs, communicating updates clearly to relevant stakeholders.
- Freelance Coordination: Support the onboarding and engagement of freelance resource when required, including raising purchase orders and maintaining associated documentation.
Communication & Collaboration
- Cross-Team Collaboration: Build positive working relationships across Creative, Marketing and wider business teams to ensure projects move smoothly through the workflow.
- Clear Communication: Keep teams informed of scheduling updates, deadlines and changes to resource plans, ensuring expectations are managed effectively.
- Problem Escalation: Identify and communicate potential scheduling or capacity issues early, escalating risks to the Creative Operations Manager where needed.
- Team Support: Provide administrative and coordination support to help maintain an efficient and organised creative workflow.
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monday.com Administration & Workflow Support
- System Maintenance: Support the day-to-day up keep of monday.com boards, ensuring project information, statuses and timelines remain accurate and up to date.
- Resource Planning Support: Help maintain workload views and capacity trackers to provide visibility of team utilisation and availability.
- Template Management: Assist with maintaining brief templates, intake forms to ensure consistency across teams.
- Reporting: Update dashboards and reports that provide visibility of project status, team workloads and delivery timelines for stakeholders and leadership.
- Data Accuracy: Ensure project data is maintained consistently to support reliable reporting and resource planning.
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You Will Have
- Experience in a traffic coordination, project coordination, creative operations or administrative role within a fast-paced environment.
- Excellent organisational skills with the ability to manage multiple tasks and competing priorities.
- Strong attention to detail and a proactive approach to keeping projects and systems up to date.
- Clear and confident communication skills, with the ability to work effectively across different teams.
- An understanding of resource planning and the importance of balancing workloads to meet deadlines.
- Experience using workflow or project management software, with exposure to monday.com desirable.
- Good working knowledge of Microsoft Office applications.
- A positive, adaptable and collaborative attitude with a willingness to learn and develop.
- The ability to remain calm under pressure and escalate issues appropriately when required.
- An interest in creative, fashion, retail, media or digital industries, with an appreciation of the pace and demands of creative project delivery.
Selfridges
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Skills
Traffic Management
Resource Coordination
Workflow Tracking
Capacity Monitoring
Priority Management
Freelance Coordination
Cross-Team Collaboration
Monday.com Administration
Project Management
Microsoft Office
Stakeholder Communication
Administrative Support
Location