Barclays
Credit Cards Commercial Manager - Partner Management
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Job Description
Purpose of the Role
To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.
Accountabilities
- Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage.
- Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market.
- Development, implementation, and management of innovative financial solutions, services, and products aligned to the bank's objectives and tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services.
- Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments.
- Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
- Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements.
- Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimization are key to delivery of service and commercial performance.
Assistant Vice President Expectations
- To advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
- Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are:
- L – Listen and be authentic
- E – Energise and inspire
- A – Align across the enterprise
- D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes.
- Consult on complex issues, providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function.
- Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
- All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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Join us as a strategic Credit Cards Commercial Manager to drive credit card acquisition through key open market channels, including managing relationships with price comparison websites. In this role, you will own and develop relationships between Barclays and strategic partners, managing commercial agreements, contracts, and multiple high-priority projects while balancing stakeholder expectations. You will act as a primary point of contact both internally and externally, collaborating closely with Marketing, Pricing, and Control Functions to optimize performance and deliver commercial outcomes.
Essential Skills
To be successful as a Credit Cards Commercial Manager, you should have the following essential skills:
- Demonstrated ability to understand commercial drivers, interpret pricing strategies, and identify opportunities to maximize partner performance and business growth.
- Proven experience building and managing relationships with internal and external stakeholders, effectively balancing competing priorities and managing expectations.
- Considerable analytical capability with the ability to assess complex situations, identify root causes, and deliver practical, data-driven solutions in a fast-paced environment.
Highly Valued Skills
- Experience developing and maintaining successful partner relationships, with the ability to identify opportunities to enhance performance and deliver mutual value.
- Self-motivated with the ability to manage objectives, make informed decisions, and deliver results with minimal supervision.
- Confident communicator with the ability to influence stakeholders at all levels, and drive positive outcomes across cross-functional teams and external partners.
Assessment
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
Location
This role can be based in London, Manchester, Glasgow, or Northampton.
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