Electro Rent Europe
Credit Collector
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Credit Collector and Billing Specialist - Spanish Speaking
Competitive Salary
Contract Type: Permanent-Full time.
Location: UK-Harrow
Work Pattern: Hybrid
Language Skills: Spanish
Estimated Start Date: As soon as possible
Reporting To: Head of Billing and Credit Control
Are you a fluent Spanish speaker looking to build or grow your career in finance? We're looking for an organised and enthusiastic individual who enjoys working with numbers, solving problems, and providing excellent support. You don't need to have extensive experience! We're looking for someone with the right attitude, a willingness to learn, and the potential to develop. If you're eager to build your skills in a collaborative and supportive environment, we'd love to hear from you.
About Us:
Electro Rent is a global leader in test and technology solutions that help organisations accelerate innovation and optimise investments. Electro Rent's single-source solution — including rental, financial solutions, sale of new and used equipment, and asset optimisation — supports leading innovators across many key sectors, including aerospace and defence, automotive, communications, energy, semiconductor, and general electronics. Founded in 1965, Electro Rent operates globally to deliver unmatched technical and commercial flexibility.
About the Role:
The Credit Collector and Billing Specialist is responsible for cash collection, setting up credit facilities, liaising with sales on orders, and producing corporate invoicing.
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Why Join Us?
At our core, we value the expertise, experience, and passion you bring—and in return, we ensure you are recognised, appreciated, and well-rewarded:
- Competitive salary and great benefits
- Private Medical Healthcare
- Employee Assistance Programme
- Great company culture
What you'll do:
- Making outgoing calls as well as handling incoming calls and ability to obtain influence customers
- Manage customer the sales ledger for the entire EMEA
- Review and solve billing queries in a timely manner and provide information required to maintain a high-level of customer satisfaction while supporting cash collection
- Provide Billing Specialist Manager with the entire support required to manage sales ledgers, including ability to respond billing queries, take over a sales ledger and perform any reconciliations needed
- Ability to cope with various projects at the same time and deliver within timelines as well as to targets
- Organise and plan a ledger, ability to coordinate with any customer, coordinate contract cover, liaise with wider Finance, Customer Care and Sales to close any contract extensions
- Prioritise and schedule an entire customer portfolio
- Review credits and billing request to identify root cause and report.
- Investigate historical data for debts and bills
- Resolve billing issues
- Proactively ensure the invoices are correct and correct customer’s purchase order in place
- Escalate any new & reoccurring issues to Manager and IT accordingly
- Update account status records, update PO cover info and ability to reconcile these across various contracts
- Understand and work within current processes as well as be able to map and suggest improvements to drive better results on a continuous basis
- Ability to suggest and implement new techniques to increase efficiencies
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What you'll have:
- Some experience or exposure to billing, accounts receivable, finance, or an administrative role.
- Basic accounting knowledge and an interest in developing your financial skills.
- Good working knowledge of Microsoft Office, particularly Excel and Outlook.
- Experience using Microsoft Dynamics 365 (D365) would be an advantage, but it's not essential as training can be provided.
- Native or fluent Spanish (spoken and written).
- Strong communication skills, with the ability to build positive relationships with colleagues, customers, and external partners.
- Good organisational skills and attention to detail, with the ability to manage multiple tasks effectively.
- A proactive approach to problem-solving and a willingness to learn new systems and processes.
- The ability to handle confidential information with discretion and professionalism.
- Good analytical skills and the confidence to work accurately with data.
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