Bethphage
Credit & Contracts Controller
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Credit and Contracts Controller Full-Time (37.5 hours per week)
Salary £30,000 per annum
Home-based with occasional travel to our Shrewsbury office
Bethphage is a leading provider of supported living, residential care and day opportunities for adults with learning disabilities and complex needs. We work closely with Local Authorities and other stakeholders to deliver person-centred support that enables people to live fulfilling and independent lives.
We are now seeking an experienced and proactive Credit Controller to join our Finance team and play a key role in ensuring the effective collection of income and management of Local Authority funding arrangements.
The Role:
As our Credit Controller, you will be responsible for managing outstanding debt, maintaining Local Authority funding and Purchase Order arrangements, and resolving invoicing and payment queries. Working closely with colleagues across Finance and Operations, as well as external Local Authority contacts, you will help maximise cash flow, reduce aged debt and ensure services are funded and invoiced accurately.
This is an excellent opportunity for someone with strong credit control experience who enjoys problem-solving, building relationships and working in a role where attention to detail is essential.
Key responsibilities:
- Proactively manage outstanding debt to ensure payments are received within agreed timescales.
- Reconcile customer accounts and investigate payment or invoicing discrepancies.
- Allocate receipts accurately with Sage 50.
- Build Strong working relationships with Local Authority finance teams, commissioners, brokerage teams and operational team.
- Monitor and Maintain Local Authority funding arrangements and Purchase Orders.
- Identify where additional funding or Purchase Orders are required and work with relevant stakeholders to secure them.
- Resolve Purchase Order, Invoicing and payment queries promptly and professionally.
- Monitor aged debt and act to minimise overdue balances.
- Maintain accurate records of credit control activities and customer accounts status.
- Support the review of funding arrangements to ensure services delivered align with approved funding and invoiced accounts.
- Escalate unresolved debt, funding or contractual issues where appropriate.
- Maintain the Contracted Support Hours database and check that the rota hours match.
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About You:
To be successful in this role, you will have:
Essential
- Previous credit control experience.
- Excellent attention to detail and accuracy.
- Strong reconciliation and investigation skills.
- Excellent communication and relationship building abilities.
- Ability to organise, prioritise and manage a varied workload.
- Proficient in Excel and Finance systems.
- Experience working with Local Authority funding arrangements and systems.
- Experience of Sage 50 accounts.
- Understanding of social care funding processes.
What we offer
- 26 days holiday in your first year, increasing to 31 day after five years and then 36 days after ten-years' service.
- Comprehensive induction programme & high-quality training.
- Free and confidential counselling services for you and your family.
- A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more.
- Long service rewards starting at £100 increasing to £150 depending on length of service – we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage.
- Contributory Pension scheme-5%
- Development opportunities- we want to support you in your career, your development is our development.
- Regular supervisions with your manager, team meetings and a supportive and collaborative working environment.
- Refer-a-Friend Award – earn £200 every time you successfully refer a friend and they complete their probation.
- Birthday recognition – an Amazon e-voucher every year.
- Paid enhanced DBS certificate.
- Access to the “Blue light Card” scheme that offers discounts to social care staff in a range of shops both online and on the High street.
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WE ARE UNABLE TO OFFER SPONSORSHIP WITH THIS POSITION
Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010
If you would like more information, and the opportunity to play an important role within a values-led organisation that makes a real difference to people's lives, please get in touch with our recruitment team by calling: 01743 272880 or drop us an email at: recruitment@bethphage.org.
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