Credit Control Administrator

Job title: Credit Control Administrator

Location/Hours/Duration: Chepstow – Hybrid (2-3 days in office) / 37.50 hours per week

Reporting to: Finance Manager

Responsible for: Accounts Receivable

Job function

Based in Chepstow, hybrid-working as part of a TXO Group Finance Team, the Credit Controller is responsible for the delivery of all aspects of Credit Control within their assigned group of companies.

Specific responsibilities

Credit Control

• Primary responsibility for all aspects of credit control including Accounts Receivable for their assigned companies within the Group.
• Proactively manage the outstanding sales balances by contacting customers prior to becoming overdue to confirm payment dates, creating strong customer relationships and resolve potential issues to ensure a steady payment stream from customers.
• Liaise with colleagues in the Sales department (and across the business where necessary) to ensure debts are managed and credit control policies and procedures are adhered to.
• Maintain accurate customer records, monitoring credit limits and payment terms assigned to customers.
• Perform credit checks for new and potential customers in a timely manner to manage our credit risk and support the sales process.
• Where required, initiate escalatory proceedings to ensure outstanding debts are settled in a timely manner.
• Preparation of periodic cash receipts forecasts.
• Provision of ad-hoc reporting and financial information as requested by management.
• Issue customer statements monthly.
• Email our customer invoices in a timely manner along with uploading invoices to customer portals.
• Review orders/shipments for onward processing.