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Credit Control Manager
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Join a Growing Healthcare Organisation in Caerphilly as a Credit Control Manager
Lead a successful collections team while driving cash flow improvements and process efficiencies. This is an excellent opportunity for an experienced credit professional looking to make a significant impact within a people-focused business.
Client Details
Are you an experienced Credit Control leader looking for an opportunity to drive performance, improve cash flow, and lead a high-performing team within a growing healthcare organisation?
We're partnering with a respected healthcare provider in Caerphilly seeking a Credit Control Manager to oversee the credit function, develop collection strategies, and support the organisation's continued growth. This is a fantastic opportunity to join a business that places a strong focus on people, service excellence, and continuous improvement.
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The Role
As Credit Control Manager, you'll lead a team responsible for collections, cash allocation, account management, and debt reduction strategies. Working closely with senior finance stakeholders, you'll play a key role in improving working capital performance while maintaining excellent customer relationships.
Key Responsibilities
- Lead, coach, and develop a team of Credit Controllers
- Drive reduction in aged debt and improve cash collection performance
- Monitor KPIs and produce management reports
- Develop and implement collection strategies and credit policies
- Manage escalated customer queries and payment disputes
- Review customer credit limits and assess potential risks
- Support forecasting and cash flow reporting
- Build strong relationships with key customers and stakeholders
- Identify and deliver process improvement initiatives
- Ensure compliance with internal controls and procedures
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About You
Profile
- Previous experience managing a Credit Control function
- Strong leadership and people management skills
- Proven ability to improve collections and reduce debtor days
- Excellent communication and stakeholder management abilities
- Highly analytical with strong reporting skills
- Experience within a fast-paced environment
- Strong systems and Excel knowledge
Job Offer
What's on Offer?
- Annual performance bonus
- Hybrid working arrangement
- Enhanced pension scheme
- Healthcare benefits
- Professional development opportunities
- Supportive and collaborative culture
- Clear progression opportunities within finance leadership
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