Investigo
Credit Control Manager
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Credit Control Manager Opportunity
An exceptional opportunity has arisen as Credit Control Manager within a highly successful household name business.
This represents an opportunity to join a destination business with a reputation for fostering a great culture and employee retention.
Whilst reporting to the Financial Controller and leading a small team, you will take ownership for Credit Control, Risk, and ongoing process development.
Accountabilities and Duties
- Lead, develop, and motivate the Credit Control team with succession planning and continuous improvement.
- Set team objectives, monitor performance, and ensure appropriate resource planning.
- Accountable for the effective management of accounts receivable and collections across a sales ledger exceeding £100m.
- Drive cash collection performance, reduce overdue debt, and optimize working capital.
- Oversee the timely resolution of customer disputes, debit notes, and escalations.
- Own the Company's credit policy and credit risk framework.
- Approve customer credit limits and payment terms within delegated authority.
- Monitor customer financial risk, credit insurance, and bad debt exposure, escalating material risks where appropriate.
- Prepare and present regular reporting on collections, DSO, aged debt, bad debt, and key performance indicators.
- Maintain a strong understanding of accounting principles, ensuring accurate balance sheet reconciliations, month-end reporting, and robust financial controls across the Order-to-Cash process.
- Oversee the efficient operation and continuous improvement of the Order-to-Cash process, including credit control, customer invoicing, cash allocation, and related activities where applicable.
- Lead system enhancements, process improvements, and finance transformation initiatives impacting the function.
- Build strong relationships with Sales, Customer Services, Supply Chain, and Finance to balance commercial growth with effective credit risk management.
- Develop effective relationships with key customers to support prompt payment and successful dispute resolution.
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- Prior experience within a high transactional consumer-led B2B consumer business.
- Excellent relationship-building skills.
Benefits
- Hybrid working
- Bonus
- Good core benefits
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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