Hays
Credit Control Specialist
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Your new company
An exciting opportunity has arisen for an experienced Credit Controller to join a busy and fast-paced finance team. This role is ideal for a proactive individual who enjoys building strong customer relationships, resolving queries, and playing a key role in maintaining healthy cash flow and reducing business risk.
Your new role
Our client is looking for someone to join an established credit team dealing with their own high-volume portfolio of clients. The main duties will include:
- Managing a portfolio of customer accounts and collecting outstanding debt.
- Monitoring customer credit limits and escalating high-risk accounts where appropriate.
- Building strong relationships with customers through regular telephone and email communication.
- Investigating and resolving invoice disputes promptly to facilitate payment.
- Maintaining accurate records of all credit control activity and account updates.
- Working closely with internal departments to resolve account queries and improve processes.
- Supporting continuous improvement initiatives to enhance collections and reduce risk exposure.
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What you'll need to succeed
The ideal candidate for the position will have the following attributes:
- Previous experience within a Credit Control, Collections, or Accounts Receivable environment.
- Strong communication skills with confidence handling telephone-based collections.
- Excellent organisational skills with the ability to prioritise a busy workload.
- Strong attention to detail and ability to maintain accurate account records.
- Resilient, adaptable, and comfortable working within a fast-paced environment.
- Experience working within construction, distribution, wholesale, or similar commercial sectors.
- Knowledge of ERP or specialist credit control systems.
- Strong customer service and relationship management skills.
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What you'll get in return
- Office based role in Northampton
- Immediate start required
- Temporary - permanent opportunity
- Supportive and collaborative team environment.
- Opportunity to develop and progress within a growing business.
- Competitive hourly rate
What you need to do now
If you're an experienced Credit Controller looking for your next challenge within a customer-focused finance team, we'd love to hear from you.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Desired Skills and Experience
Credit Control
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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