Investigo
Credit Controller
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Role Overview
You will be working for a fast-growing, people-focused business as their Credit Controller on a full-time, permanent basis. This role will be part of a sizable finance team that can offer impressive future progression opportunities. This is an excellent role for someone who enjoys building strong relationships, managing a busy ledger, and driving collections while working within a highly supportive and super collaborative environment. As their Credit Controller, you will take ownership of a high-volume ledger, managing collections activity, resolving payment queries, and ensuring outstanding debt is collected within agreed terms. You'll work closely with both internal stakeholders and external clients, playing a key role in maintaining healthy cash flow and supporting wider business objectives. This role will be based in their brand new City of London office 2-3 days a week, with the chance to work from home on the remaining days.
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Key Responsibilities
- Manage a portfolio of client accounts and drive collections activity.
- Chase outstanding debt while maintaining positive customer relationships.
- Investigate and resolve invoice and payment queries.
- Work closely with internal teams to minimise aged debt.
- Prepare regular reports, forecasts, and debt review information.
- Support audit requirements and finance team initiatives.
- Carry out reconciliations where required.
- Deliver against agreed KPIs and service levels.
Role Requirements
- Previous experience in a Credit Control position, ideally within a recruitment or professional services environment.
- Strong communication and stakeholder management skills.
- Confident negotiating payments and resolving disputes.
- Excellent organisation and time management skills.
- Strong attention to detail and analytical mindset.
- Proficient with Microsoft Office applications.
- Able to work independently and prioritise a busy workload.
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In Return
- Hybrid working arrangement with 2-3 days a week in the brand new office.
- Collaborative and supportive team culture.
- Excellent opportunities for professional development and progression.
- Competitive salary and benefits package (including half day Friday).
- Exposure to a fast-paced and fast-growing business environment.
What to do now
If you would like to apply for this role, please do so via this advert or email me at sian.prest@weareinvestigo.com
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