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Job Summary
We are seeking a Credit Controller to join our Accounts Receivable team at the Group’s Manchester head office. The ideal candidate will have a minimum of two years’ experience in credit control - preferably within the professional services sector - and be comfortable working in a fast-paced, high-volume environment.
Key Responsibilities
- Manage the debtor ledger for specific offices/business areas (principally restructuring and advisory) in line with Group policies and procedures.
- Proactively communicate with clients and internal stakeholders via phone and email to ensure timely payment of outstanding invoices.
- Due to the nature of restructuring, debtors be able to provide meaningful commentary on the status of case related debtors to be used by finance business partners.
- Collaborate with internal finance and non-finance stakeholders to highlight and escalate concerns as needed.
- Take appropriate action on delinquent debts, including initiating county court proceedings where necessary.
- Assist in resolving account queries to ensure prompt payment and accurate records.
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Key Skills & Experience
- Minimum of 2 years’ experience in credit control, ideally within the professional services sector.
- Self-motivated with the ability to manage a high volume of accounts daily.
- Excellent communication skills and professional telephone manner.
- Strong time management and organisational skills.
- Ability to work independently and collaboratively within a team.
- Proficient in Microsoft Office, particularly Excel.
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Why join us?
- Company pension
- Cycle to work scheme
- 23 days’ holiday (plus bank holidays)
- Option to Buy Holidays
- Professional Qualification Support
- Enhanced maternity and paternity leave
- Employee discount scheme (Gym, Retailers etc)
- Social events throughout the year
- Health & Wellbeing programme
- Paid volunteer time
- 24/7 Access to virtual GP + Mental Health Support
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