Key Responsibilities

• Collect outstanding monies from customers in line with company credit policies.
• Post customer payments accurately onto the accounts system.
• Chase outstanding debts through telephone calls, emails, and written correspondence.
• Process overdue accounts through to collection agencies where necessary.
• Investigate and resolve customer account queries.
• Deal with internal sales queries and work collaboratively with operational teams.
• Maintain accurate account records and credit control documentation.
• Support all areas of the Finance Department as required.
• Build positive working relationships with customers while protecting company cash flow.

What We're Looking For

• Previous experience within Credit Control, Accounts Receivable, or a similar finance role.
• Strong communication and negotiation skills.
• Excellent customer service skills and telephone manner.
• The ability to prioritise workloads and work effectively in a busy environment.
• Good attention to detail and accuracy.
• Strong IT skills, including Microsoft Office applications.
• A proactive and positive approach to problem-solving.

Why Join Us?

• Make a genuine contribution to a business that is helping to create a more sustainable future.
• Be part of a company that prioritises health, safety, and wellbeing.
• Develop your career within a growing organisation that actively promotes from within.
• Access ongoing training and development opportunities.
• Work within a supportive and inclusive team environment.

What We Expect From Each Other

• We act like owners of this growing business.
• We work together to achieve shared goals.
• We put safety and wellbeing at the centre of everything we do.
• We support one another to be the very best we can be.

If you're looking for a rewarding career with a purpose-driven business and have the skills to excel in Credit Control, we'd love to hear from you. Apply today and join the Olleco team.

Additional Information

Olleco is an Equal Opportunities Employer. We are dedicated to fostering an inclusive environment where all employees are valued based on their abilities. We believe that diverse voices and perspectives are essential for our growth. By empowering diverse teams to excel, innovate, and be heard, we all achieve more. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, and ethnic or national origins), religion or belief, or sexual orientation.