Morson Praxis
Credit Controller
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About Grosvenor
At Grosvenor, we're a leading name in power, transformer and oil services, partnering with world-leading generation, transmission and distribution companies on projects including AIS, GIS, offshore wind connections and converter substations.
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Role Overview
We're looking for a proactive and experienced Credit Controller, to be based between our Warrington and Manchester offices, to manage our sales ledger and debtor portfolio, working closely with our Oil and Power teams to keep cash flowing and customer relationships strong.
If you're a confident negotiator who thrives on turning overdue invoices into collected cash, and you enjoy working across commercial and project teams to get things resolved, we'd love to hear from you.
Key Responsibilities
As a Credit Controller, you'll:
- Proactively manage outstanding debts in line with agreed payment terms, while maintaining strong customer relationships.
- Work closely with Project Managers, Quantity Surveyors and Commercial teams to minimise aged debt, improve cash flow and reduce bad debt risk.
- Manage a portfolio of customer accounts and proactively chase overdue invoices via telephone, email and customer portals.
- Build and maintain positive relationships with customers.
- Resolve invoice disputes promptly by liaising with Project Managers, Quantity Surveyors and Commercial teams.
- Negotiate payment plans where appropriate and escalate high-risk accounts to senior management.
- Allocate customer receipts, reconcile accounts and investigate unallocated cash.
- Raise copy invoices and statements, and process credit notes following authorisation.
- Meet monthly cash collection targets and reduce debtor days (DSO).
- Monitor overdue debt by ageing category and produce weekly debt reports and cash flow forecasts.
- Monitor applications for payment, certified valuations, retentions and variation invoices under NEC and JCT contracts.
- Reconcile the sales ledger and prepare aged debtor reports at month-end.
- Open new customer accounts, carry out credit checks and review customer credit limits.
- Chase payments from our Oil business suppliers, Tier 1 contractors and major clients across our Power business.
- Work closely with the Oil MD and Power Quantity Surveyors and Project Managers to secure payment and recover retention monies promptly.
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Who We Are
At our sister company, Grosvenor, we've built a heritage spanning over four decades, delivering power, transformer and oil services to some of the world's leading generation, transmission and distribution companies.
As part of the wider Morson Group, we offer the agility of a specialist technical business with the strength and stability of one of the UK's leading engineering organisations. Our teams work collaboratively with clients to deliver safe, sustainable and future-ready solutions across the power and oil sectors.
You'll join a finance function where accuracy, relationship-building and continuous improvement are at the heart of everything we do.
What We're Looking For
Essential:
- Previous Credit Control experience.
- Strong telephone negotiation skills.
- Excellent communication skills.
- Good attention to detail and strong organisational skills.
- Ability to prioritise workload and remain confident in difficult conversations.
- Good Microsoft Excel skills (XLOOKUP, SUMIFS, Pivot Tables).
- Experience using accounting software.
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Desirable:
- Construction industry experience.
- Understanding of Applications for Payment.
- Experience with retentions and contract valuations.
- Experience using Access Dimensions or a similar ERP system.
- A credit management qualification (ICM or equivalent).
You'll also bring an assertive but professional manner, strong problem-solving skills, resilience and persistence, and a commercially aware, team-focused approach.
Why Grosvenor?
- Own the ledger: Take ownership of a varied portfolio spanning our Oil and Power businesses.
- Collaborate: Work closely with Project Managers, Quantity Surveyors and Commercial teams to get deals over the line.
- Make an impact: Directly influence cash flow, debtor days and bad debt performance.
- Belong: Be part of a supportive business backed by the wider Morson Group, with real opportunities to grow your career.
Grosvenor Power is proud to be an equal opportunities employer. We value diversity and are committed to fostering an inclusive, respectful and supportive working environment where everyone can thrive. We welcome applications from all individuals and make our employment decisions based on merit, qualifications and business needs, regardless of age, gender, disability, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.
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