Trostan Dene
Credit Controller
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Credit Controller/Administrator | Blackpool (office based) | up to £30k | Permanent
The Role
I am working with a leading business in Blackpool that is looking to add an additional person to their finance team. Having recruited for this business previously, I can speak confidently of their culture and the mentorship that the Head of Finance offers.
They are seeking a reliable and professional individual to join their Finance team; managing debt collection, debtor relationships, and office administration responsibilities. The role is expected to operate on a 3-day Credit Control / 2-day Office Administration split, providing support across both the Finance and wider business functions.
This is a standalone credit control role within the finance team, with responsibilities focused on maintaining strong debtor relationships, ensuring the timely collection of outstanding debts, and supporting the smooth day-to-day operation of the office. A key aspect of the role is the provision of clear, accurate, and regular reporting to management on debtor positions, risks, collection progress, and any issues requiring escalation, supporting informed decision-making and effective financial oversight.
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Key Responsibilities
- Build and maintain strong customer relationships while managing the credit control process and ensuring timely collection of outstanding debts.
- Develop a thorough understanding of products, services and invoicing processes to support accurate billing and resolve customer queries.
- Perform daily bank reconciliations, accurately allocating customer payments and investigating any discrepancies.
- Maintain debtor records, monitor aged debt and produce regular reports highlighting collection performance and potential risks.
- Work closely with sales, customer service and finance teams to resolve account issues and improve cash collection.
- Provide ad hoc support across the finance function as required.
- Act as the first point of contact for visitors, suppliers and customers, managing incoming calls and directing enquiries appropriately.
- Support the day-to-day administration of the office, maintaining accurate system records and ensuring the office environment operates efficiently.
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What We’re Looking For
- Confident managing multiple priorities across both finance and administrative responsibilities.
- Experience in credit control or accounts receivable, chasing debts and building relationships.
- Strong interpersonal and communication skills.
- Highly organised, self-motivated, and able to manage tasks independently.
- Comfortable using Microsoft Office applications including Outlook, Excel, Word, Teams, and SharePoint.
Package & Benefits
- Salary: up to £30,000
- Monday – Friday 9am – 5pm
- 33 days holiday including bank holidays.
- Office closure over Christmas – on top of your holiday allowance.
- Pension: Auto enrolment = 5% Employee and 3% Employers
- Relaxed office dress code and a supportive team culture.
- Regular team days and office wellbeing events to bring the team together.
- Flexible hours to accommodate family or health commitments.
Interested? Please reply with your up-to-date CV and we’ll be in touch if you’re short listed.
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