Credit Controller

Closing Date For Application

Tuesday 29/09/2026

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At Genuit Group, we combine long-term stability with a culture built on teamwork, accountability, and continuous improvement. We encourage fresh ideas, invest in development, and are committed to creating a safe, inclusive, and supportive workplace where everyone feels like they belong.

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We are looking for an experienced and motivated Credit Controller to join our finance team.

This is an excellent opportunity for a proactive, commercially minded individual who enjoys working with customers, managing targets, and taking ownership of the credit control process.

You will be responsible for managing a portfolio of customer accounts, ensuring payments are collected on time, resolving invoice queries, and maintaining accurate customer account information. You will work closely with customers and internal teams to minimise overdue debt, maintain strong cash flow, and support the wider finance function.

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Key Responsibilities

• Manage a portfolio of customer accounts, ensuring invoices are collected promptly and within agreed terms.
• Monitor and chase aged debt, taking appropriate action to minimise bad debt.
• Allocate customer payments accurately and maintain up-to-date account records.
• Work towards monthly cash collection and receivables targets.
• Manage held orders and maintain appropriate customer credit limits.
• Prepare cash forecasts and contribute to monthly reporting.
• Register, investigate, and resolve customer invoice queries in a timely and professional manner.
• Raise credit notes where appropriate or communicate credit refusals to customers.
• Arrange customer collections and liaise with the internal Transport team.
• Raise stock correction invoices and complete relevant query and re-order forms.
• Maintain team performance information, including Pivot Table reporting.
• Complete daily banking and support month-end close and reporting activities.
• Handle inbound and outbound telephone calls and respond to customer and internal emails.
• Use courier websites and relevant systems to support customer requirements.
• Issue final notices/Letters Before Action (LBA) to overdue customers in accordance with company policy.
• Maintain accurate customer master data, including resolving EDI errors.
• Process and obtain Price Credit approvals through IFS.
• Provide support during internal and external audits.
• Work collaboratively with colleagues across Finance, Sales, Transport, and other departments.