Radley Green
Credit Controller
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B2C Credit Controller
High Net Worth Finance | London | £15 - £18ph | Temporary, Ongoing
Radley Green is working with a well-established finance business that specialises in serving high net worth individuals, to recruit an experienced B2C Credit Controller on an ongoing temporary basis. This is a great opportunity for a credit control professional to join a fast-paced, client-focused environment, working directly with a sophisticated and high-value client base.
The Role
- Manage a portfolio of consumer (B2C) accounts, proactively chasing outstanding payments via phone, email and written correspondence
- Build and maintain strong working relationships with high net worth clients, handling sensitive conversations with discretion and professionalism
- Negotiate payment plans and resolve queries or disputes in a timely, customer-focused manner
- Accurately maintain account records and update internal systems with call notes and payment statuses
- Escalate overdue or at-risk accounts in line with company policy
- Work closely with internal teams to resolve billing or account queries efficiently
- Report on aged debt and collection performance as required
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About You
- Proven experience in B2C credit control is essential — this is a non-negotiable requirement for the role
- Confident, professional communication skills, with the ability to deal sensitively with high net worth clients
- Strong negotiation skills and a solutions-focused approach to resolving outstanding balances
- Highly organised, with strong attention to detail and accurate record-keeping
- Comfortable working in a fast-paced environment and managing a busy caseload
- Immediately available or on a short notice period (ideal for this ongoing temporary role)
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What's on Offer
- £15 - £18 per hour, depending on experience
- An ongoing temporary role with the potential for extension
- The opportunity to work within a prestigious client base in a professional, well-regarded finance business
If you have B2C credit control experience and are looking for your next temporary assignment, please get in touch to find out more.
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