Rygor Group
Credit Controller
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Credit Controller
đ Westbury
đ° ÂŁ12.71ph
â° Mon â Fri - 9:00 - 5:30 (40 hours)
Your Role's Purpose
Rygor Group is looking for an organised and detail-focused Credit Controller to join our Finance team. This role is central to ensuring effective cash flow, maintaining strong customer relationships, and supporting the wider business through robust credit control practices.
Youâll be responsible for managing customer accounts, monitoring aged debt, and proactively handling collections. The role also involves accurate cash allocation, account reconciliation, and resolving account queries in a timely and professional manner. Youâll work confidently with customers to secure payment, while prioritising higher-risk and overdue debts effectively.
Weâre looking for someone with a strong understanding of credit control and accounts receivable, a high level of accuracy when reviewing financial information, and good working knowledge of Microsoft Excel. Youâll be confident, professional, and organised, with the ability to balance priorities in a busy environment.
Where Youâll Add Value
Key Tasks
- Manage customer accounts and credit limits in line with company policy
- Monitor, review and actively pursue aged debt
- Proactively contact customers to secure payment and resolve queries
- Allocate incoming cash accurately and perform regular account reconciliations
- Prioritise high-risk and overdue debts to minimise exposure
- Liaise with internal teams to resolve billing or account discrepancies
- Maintain accurate records and ensure compliance with internal procedures
Skills & Behaviours Required for this Role:
- Exceptional Attention to Detail: Accuracy is non-negotiable. You take pride in getting things right the first time and donât let small errors slip through.
- Resilient: You stay organised and composed when workloads increase or priorities shift. Busy periods motivate you rather than overwhelm you.
- Collaborative & Confident Communicator: You work effectively with others across teams and levels of the organisation, building trust while maintaining standards.
- Experience managing customer accounts, aged debt and collections
- Knowledge of cash allocation and account reconciliation
- Strong understanding of credit control processes and accounts receivable
- Communication: Confident and professional communicator when dealing with customers regarding payments
- Discreet & Professional: You maintain the highest level of confidentiality and integrity in all interactions.
- Growth Mindset: You actively look for ways to improve processes, develop your capability and contribute beyond your core responsibilities.
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Our Values & Behaviours
Weâre looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.
đ Rewarding
- I am grateful.
- I am courageous.
- I am curious.
âď¸ Reliable
- I am honest.
- I am attentive.
- I am trustworthy.
đ¤ Respectful
- I am inclusive.
- I am resilient.
- I am kind.
âItâs a great place work, with lots of opportunities and great people to work with. I have progressed from being the Receptionist to now assisting with all aspects of health and safety in branch.â â Caroline
About Rygor Group
We are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024.
Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We also received the Silver award for our onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one.
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Weâre officially a Great Place to Work⢠(multiple years running) and our company culture truly reflects our core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what we do and so is creating an environment where our team can thrive.
Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of our team members, we have secured our position as one of the UKâs top automotive Groups, with a turnover of circa ÂŁ300m a year.
Rygor Auto consists of three renowned brands: Mercedes-Benz, SAIC Maxus, and Higer Buses. We are home to the largest UK dealer group for Mercedes-Benz Commercial vehicles, and also offer passenger car aftersales at select locations.
Rygor Plant is an official partner of Hyundai, Mecalac, and Dieci. We offer a diverse range of high-performance equipment designed to meet the demands of sectors including construction, agriculture, rail, roadworks, aggregates, and beyond.
Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UKâs largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers.
Rygor Land Systems supply vehicles and systems for military, humanitarian and security operations. With a dedicated and focused team that can provide exacting customers with the support required to deliver the capability needed by operational staff located in the harshest environments around the world.
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