Wolseley Group
Credit Controller
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Salary:
Up to £28,500 + Bonus + Excellent Benefits
Credit Controller - Warwick – Finance
So, who are we?
We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention?
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering:
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
- And more!
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As a Credit Controller based in Warwick you’ll be responsible for:
- Managing a ledger of approximately 2,000 customer accounts and proactively collecting outstanding debt through telephone and email contact
- Achieving monthly cash collection, overdue cash and 180-day debt targets while maintaining strong account performance
- Resolving customer queries by liaising with internal branches and account managers to deliver timely and effective solutions
- Building and maintaining strong relationships with customers and internal stakeholders to support successful debt recovery and customer satisfaction
This is a full-time, hybrid role working 40 hours per week Monday to Friday between 08:00am - 17:00pm with 1hr break. Hybrid working 3 days in the office and 2 days working from home once probation has been passed.
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And here’s what we’d like you to have:
- Strong relationship-building and customer service skills, with the ability to work effectively with customers and internal stakeholders
- Confident and professional communication skills, including a strong telephone manner and the ability to handle challenging conversations
- Good computer literacy, with a basic understanding of Microsoft Excel, including functions such as VLOOKUPs
- Ability to make informed decisions, challenge requests when necessary, and confidently communicate outcomes while maintaining a professional approach
- Credit control experience is desirable
We look forward to receiving your application!
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