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Credit Controller
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About the Role
A leading professional services organisation is looking for an experienced Credit Controller to join their Finance Operations team in Liverpool. This is a hands-on role where the successful candidate will take ownership of a substantial client portfolio, drive cash collection, and build strong relationships with clients and fee earners, all within a well-resourced and supportive finance function that genuinely values its people.
Is this the role you are looking for? If so, read on for more details, and make sure to apply today.
Offering a supportive culture, flexible working options, and genuine opportunities for progression, this role would suit someone who enjoys working with detail, building strong relationships, resolving queries, and thriving in a fast-paced environment.
Location
Liverpool – Stunning modern offices in the heart of the city centre, easily commutable from Widnes, Birkenhead, Wallasey, Prescot, Crosby, Warrington, St Helens, Ormskirk, Runcorn and surrounding areas.
Salary & Benefits
- Competitive salary
- Great benefits that include an annual bonus, hybrid working, enhanced holiday allowance, private healthcare options, flexible pension scheme, wellbeing support, training and development opportunities, volunteering days, and a range of additional lifestyle benefits.
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Role Overview
- Proactively manage a portfolio of client accounts, chasing overdue debts primarily by phone and resolving disputes promptly to reduce aged debt and hit cash collection targets.
- Build and maintain strong working relationships with clients, fee earners, and internal stakeholders.
- Keep accurate, up-to-date records of all account activity, support month-end and year-end processes, and carry out ad hoc debt recovery exercises as required.
- Handle billing-related tasks, including bill checking, credit note processing, and e-billing on client platforms.
As An Experienced Credit Controller, You Will Bring
- Proven experience in credit control, managing a high-value ledger with a large volume of transactions and a track record of achieving collection targets.
- Excellent communication and negotiation skills - comfortable picking up the phone, working through disputes diplomatically, and maintaining relationships under pressure.
- Strong organisational skills and the confidence to manage a busy portfolio independently, prioritising effectively and adapting as demands shift.
- Proficient in Microsoft Excel and finance systems; experience with e-billing platforms or a CICM qualification would be a welcome bonus.
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Why you'll love this job...
- A genuinely comprehensive benefits package including annual bonus, optional private medical insurance, an annual fitness allowance, enhanced family leave policies, and access to emergency back-up care, among much more.
- An employer with a real commitment to flexible and hybrid working, recognised as a Top Employer for Working Families - this is a firm that means it.
- Bespoke training and development opportunities in a firm that invests in its people and offers real career progression within a high-quality, well-regarded finance team.
If you are a confident, proactive Credit Controller ready to take on a role where your skills will make a real difference, we would love to hear from you. Apply today.
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