DiverseJobsMatter
Credit Controller
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Credit Controller
Location: Chelmsford
Working Arrangement: Hybrid
Contract: Full-time
Overview
Our client is an established international insurance organisation seeking a Senior Credit Controller to manage a portfolio of broker accounts across its UK and European operations.
The role will focus on the timely collection and reconciliation of premiums, accurate cash allocation and the reduction of overdue debt. The successful candidate will take ownership of assigned ledgers, resolve complex account issues and build effective relationships with brokers, clients and internal stakeholders.
This position also offers the opportunity to support process improvement, strengthen reporting accuracy and contribute to the achievement of wider business and cash-flow objectives.
Responsibilities
- Manage a portfolio of broker accounts and maintain accurate accounting records.
- Chase outstanding debt and ensure payments are received by agreed due dates.
- Allocate incoming and outgoing cash accurately and within required timescales.
- Review escalated unidentified cash and complex debt issues, ensuring they are resolved promptly.
- Reconcile broker statements and clear unreconciled premiums.
- Investigate collection difficulties and explore appropriate options for recovering overdue balances.
- Build and maintain effective relationships with broker and client organisations.
- Resolve operational queries from internal and external stakeholders within agreed service levels.
- Identify brokers generating high volumes of queries and work with relevant teams to address root causes.
- Analyse credit control data, highlight areas of concern and recommend practical solutions.
- Support the achievement of daily and monthly collection, reconciliation and cash-flow targets.
- Maintain accurate and timely data capture to support management information and reporting.
- Develop and update process documentation and user guides in line with internal standards.
- Complete transactional activities normally handled by extended service teams when required for business continuity.
- Apply relevant business plans and divisional priorities to day-to-day credit control activity.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Experience working within a credit control function.
- Strong relationship-management skills, with the ability to build and maintain effective business relationships.
- Customer service experience and strong written and verbal communication skills.
- Effective negotiation and influencing capabilities.
- Good analytical skills and the ability to interpret detailed financial reports.
- Intermediate proficiency in Microsoft Word, Excel and PowerPoint.
- Strong organisational skills and the ability to prioritise competing demands.
- High levels of accuracy and attention to detail.
- The right to work in the UK, as visa sponsorship is not available for this role.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- 30 days’ annual leave, with the option to purchase up to two additional days.
- Flexible working options, including part-time hours, job sharing and compressed hours.
- Employer pension contributions equal to 10% of basic salary.
- Fully funded comprehensive private medical insurance for the employee and their family.
- 26 weeks’ family leave at full pay, regardless of gender identity, sexual orientation or route to parenthood.
- The option to request up to 20 days of remote working each year from approved overseas locations.
- Access to a pension strategy incorporating sustainable investment principles.
- Cycle-to-work scheme covering bicycles and accessories up to a value of £5,000.
- Access to a wider range of flexible and voluntary benefits.
Application Process
Applications should be submitted through the recruitment consultant’s application process.
Applicants must have the right to work in the UK. Visa sponsorship is not available for this position.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location