Survey Solutions
Credit Controller
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About The Role
We are looking for a motivated and organised Credit Controller to join our finance team in Birmingham. This is an excellent opportunity for someone looking to build a career in finance and credit control. The successful candidate will assist with managing customer accounts, ensuring payments are received on time, and maintaining positive relationships with clients.
Requirements
Key Responsibilities
- Contact customers by telephone and email to collect outstanding payments
- Maintain accurate customer account records
- Resolve customer account queries in a professional and timely manner
- Allocate incoming payments and reconcile customer accounts
- Support the Finance team with credit control administration
- Assist in producing aged debt reports and other finance reports
- Escalate overdue accounts where appropriate
- Build and maintain positive working relationships with customers
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Essential Skills & Experience
- Excellent communication and interpersonal skills
- A professional and confident telephone manner
- A basic understanding of finance and accounting principles
- Good organisational skills with strong attention to detail
- Ability to work effectively both independently and as part of a team
- Competent in Microsoft Office, particularly Excel and Outlook
- Positive attitude and willingness to lear
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Desirable
- Previous experience in an administrative, customer service, or finance-related role
- Experience using accounting or finance software (Dynamics 365 Business Central and Field Service)
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