Credit Controller

We're recruiting on behalf of a well-established and growing communications business that has built an excellent reputation for delivering high-quality solutions to a diverse client base across the UK.

Known for its friendly and supportive culture, the company values teamwork, integrity, and supporting its people to succeed. This is an excellent opportunity to join a close-knit finance team where your contribution will be recognised and appreciated.

Role Overview

As the Credit Controller, you'll take ownership of the sales ledger and play a key role in maintaining healthy cash flow while delivering excellent customer service. You'll be the first point of contact for customer account queries and work closely with colleagues across the business to resolve issues efficiently. You will need to be a forward-thinking individual who embraces technology and process efficiency, someone who is always thriving to improve.

Key Responsibilities

• Manage and maintain the sales ledger, ensuring overdue debt is kept to a minimum.
• Chase outstanding payments by phone, email, and letter.
• Manage the accounts inbox and respond to customer queries promptly.
• Produce and maintain aged debt reports.
• Post customer receipts and allocate cash accurately.
• Raise sales invoices and credit notes.
• Investigate and resolve invoice queries in collaboration with internal teams.
• Maintain accurate customer records, including contact details and credit terms.
• Assist with month-end processes and reporting.
• Support weekly, monthly, and quarterly finance reporting.
• Provide support across the finance team during busy periods and assist with ad hoc projects.