SalesPro Partners
Credit Controller - part time
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About the Role
We are looking for a confident, proactive, and persistent Part-Time Credit Controller to join our team.
The main focus of the role will be telephone-based credit control, contacting customers and businesses across a range of industries to chase outstanding invoices and secure payment. This is a hands-on role for someone who is comfortable picking up the phone, having direct conversations around overdue payments, and following debts through until they are resolved. You will manage a portfolio of outstanding accounts; build relationships with customers, and work to ensure payments are received as quickly as possible.
Key Responsibilities
- Make regular outbound calls to businesses and customers regarding overdue invoices.
- Chase outstanding debts and agree realistic payment dates.
- Have confident but professional conversations around overdue payments.
- Follow up consistently on promised payments.
- Identify and resolve reasons for non-payment.
- Liaise with customers to resolve invoice queries and disputes.
- Maintain accurate records of all calls, conversations, and payment commitments.
- Monitor outstanding accounts and prioritize debt according to age and value.
- Escalate long-standing or difficult accounts where necessary.
- Send follow-up emails, statements, and payment reminders.
- Work closely with the wider finance team to keep accounts up to date.
- Provide general finance administration support when required.
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About You
The ideal candidate will be:
- Confident and comfortable speaking to people on the telephone.
- Persistent and tenacious when chasing outstanding payments.
- Professional and personable, even when dealing with challenging conversations.
- Comfortable asking directly for payment and negotiating payment dates.
- Highly organised with good attention to detail.
- Able to manage their own workload and prioritize effectively.
- Confident using email, Excel, and finance/accounting systems.
- Reliable, proactive, and able to work independently.
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Previous experience in credit control, debt collection, accounts receivable, or a telephone-based collections role is essential.
The Role
This is a part-time opportunity offering a flex pattern, making it well suited to someone looking for flexibility while still wanting to play an important role within a growing business. The successful candidate will have real ownership of the credit control process, with the primary objective of reducing outstanding debt and improving cash collection. We're looking for someone who isn't afraid to pick up the phone, enjoys speaking with people, and has the persistence in order to collect outstanding debt that is due. If you're confident on the phone, commercially minded, and enjoy getting results, we'd love
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