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Credit Controller
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Credit Control- Contractor
Contract: Contract
Location: Remote
Duration: 6-months
IR35: Inside
We're looking for a commercially minded Credit Controller to join a busy and supportive Accounts Receivable team on a contract basis. This is an exciting opportunity to play a key role in reducing aged debt, helping to resolve long-standing account issues and making a real impact on cash collection performance.
Working with an aged debt portfolio, you'll use your investigative skills, financial expertise and attention to detail to understand outstanding balances, identify root causes and work collaboratively to drive resolutions.
This role would suit someone who enjoys solving problems, building relationships and bringing clarity to complex financial situations.
What You'll Be Doing
- Managing and investigating aged debt across a large customer portfolio.
- Carrying out credit control and cash collection activities while resolving customer queries and outstanding balances.
- Reviewing historical invoices, billing discrepancies and disputed balances to identify underlying issues.
- Performing detailed account reconciliations to understand payment delays and determine appropriate corrective actions.
- Using Excel to analyse large volumes of financial data and navigate complex customer ledgers.
- Taking ownership of issues from investigation through to resolution, using your judgement and initiative to identify the best course of action.
- Working closely with colleagues across Finance and the wider business to resolve billing, payment and account-related issues.
- Supporting the transition to a new billing platform while helping manage existing debt and historical issues.
- Maintaining accurate customer accounts and processing adjustments, credit notes or re-invoicing where required.
- Identifying potential credit risks and escalating concerns appropriately.
- Contributing to wider Accounts Receivable initiatives and continuous improvement activities.
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About You
We're keen to hear from Credit Controllers who enjoy working with complex accounts and take pride in finding solutions that make a difference.
You'll ideally bring:
- Previous experience within Credit Control and/or Accounts Receivable.
- Strong Excel skills, with confidence analysing large datasets and financial information.
- Experience investigating billing queries, historical account issues and payment disputes.
- Excellent account reconciliation skills and the ability to identify and resolve the reasons behind outstanding balances.
- Experience managing high-value or high-volume customer ledgers.
- A proactive and organised approach, with the confidence to work independently and prioritise effectively.
- Strong analytical, investigative and problem-solving skills.
- Excellent communication skills and the ability to build positive relationships with stakeholders at all levels.
- The ability to manage competing priorities while focusing on high-value and high-risk accounts.
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Systems Experience
Experience with NetSuite and Salesforce would be advantageous, particularly NetSuite as the primary accounting system. However, we're equally interested in hearing from candidates with strong transferable systems experience and a willingness to learn.
Why Join?
This is a fantastic opportunity to work on a high-profile aged debt portfolio where your expertise will have a visible and measurable impact. You'll be joining a collaborative team environment where your ideas, initiative and attention to detail will be valued.
If you enjoy investigating complex account issues, building solutions and helping businesses improve cash collection performance, we'd love to hear from you.
Whether you meet every requirement or bring transferable experience from a similar environment, we encourage you to apply. We recognise that great candidates come from a variety of backgrounds and experiences.
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