TipTopJob
Credit Hire Handler
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Credit Hire Handler
Location: Sevenoaks / Hybrid (Minimum 3 days a week in office)
Salary: Between GBP30,295 and GBP35,271 per annum plus potential annual bonus of up to GBP2000 paid quarterly
Job Type: Full Time, Permanent
Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm
About the Role
Reporting to the Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by proactively managing a portfolio of motor claims from allocation through to settlement.
This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration.
What You Will Be Doing
- Validating all motor claims across the mitigation team for indemnity and fraud
- Accurately assessing liability whilst utilizing all available evidence and tools
- Contacting all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
- Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilizing the resource of specialist in-house motor engineers
- Ensuring indemnity spend is minimized by commercial decision making
- Proactive diary management to monitor and progress live hire cases
- Accurate quantum assessment of claims presented using the relevant tools available to assist
- Applying accurate reserves in line with company guidelines
- Any other ad hoc task as the needs of the business dictate
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
- A persuasive, confident and strong communicator with effective negotiation skills
- Ability to use own initiative to explore all options to achieve the best outcome for the business
- Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure
- Motivated self-starter with the ability to work as part of a team
Grow With Acorn
At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone GBP750 million in total value of insurance policies written in 2024.
We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- We run through walls for our customers and each other
- We challenge the status quo
- We succeed when we help those around us succeed
- We decide quickly when the smart thing to do is use our judgement
Benefits
- 35 days holiday (including bank holidays) with additional buy/sell options
- 24/7 mental health support and free counselling available
- Grow with us: Through career fairs, leadership programs, and learning on the go
- Flexible benefits, including early access to salary via our internal platform
- Hybrid working options to support work-life balance and individual needs
- Recognition awards, social events and more
Our Commitment To Our Colleagues
These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- Mindful Employer: championing mental health and wellbeing
- Disability Confident Level 1 and 2: creating accessible, inclusive opportunities
- Menopause Friendly accredited: supporting every stage of life
- Armed Forces Covenant signatory: honouring those who serve
- Great Places to Work 2024/25: fostering an engaging and positive workplace culture
- Best Place to Work for Development: proud to
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills