Responsibilities

• The role will change and develop as your scheme progresses, depending on your areas of expertise and upon the projects requiring support at the time.
• Complete the programme and the required time in each area.
• Ensure all tasks are completed with professionalism and to the highest standards.
• Establish and maintain effective working relationships with key stakeholders.
• Be flexible with your approach and open to moving between departments and projects as needs arise.
• Ensure all accountabilities are undertaken in accordance with the Bank’s policies and procedures.
• Building an understanding of the bank’s products and services.
• Display a clear, proactive approach to each task in each selected area.
• Adhere to the Bank’s brand and culture values.
• Ensure good customer outcomes form the basis of the work completed in each area.
• Accurately record all data within the relevant systems and maintain required MI records
• Interact with other teams as necessary to ensure that quality and service levels are achieved.
• Operating various software applications to update, track and amend information and documents.
• Ensure full compliance with relevant legal and regulatory requirements, and appropriate CCB policies.
• Report any risk events, and appropriate errors and issues, in accordance with the agreed CCB process.
• Provide wider support across the Bank with administrative tasks, as work volumes require.

Excellence Indicators

• Successful completion of work in each area
• Fully engaged in the programme
• Collects feedback where required and acts with a positive attitude to this.

Core competencies

We seek the following core competencies in all our colleagues:

• An honest, clear and respectful communicator
• Innovative and open minded to change.
• Self-motivated, accountable and results orientated.
• A team player who actively seeks opportunities to collaborate across multiple disciplines.
• Able to quickly build relationships with customers or stakeholders.
• Clear ability to plan and prioritise to ensure targets are achieved or exceeded.
• Non-judgemental and considerate of the impact of your behaviour and decisions on others.

Job specific competencies

• Qualification to a degree level in a relevant subject e.g., Business, Finance, Accounting, etc.
• Excellent attention to detail and able to deliver work to a consistently high level of accuracy.
• Commercial awareness
• Computer literate
• Good numerical skills
• Organised and efficient approach
• Good communication and interpersonal skills
• Able to work effectively as part of a team.