Monzo
Credit Risk Director, Business Borrowing
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Director, Credit Risk & Business Lending
🚀 At Monzo, we’re rethink traditional banking so everyone can get the most out of money. After launching as a prepaid card, we’ve expanded significantly in the UK in just a decade. Today, our customers can access personal and business bank accounts, joint accounts, teen and kids accounts, credit cards, savings and investments, and even penions. With features like our Hot Coral card, early salary access, and award-winning customer service, we pride ourselves on creating exceptional customer moments.
Our financial education initiatives on social media make banking inclusive, democratic, and, well, fun.
📍 Location & Compensation
- London or Remote (UK-based)
- Salary: £165,000 - £200,000 + performance-incentivated bonuses
- Team: Data-focused, lending & risk specialists
## About the Role
We’re expanding our Borrowing team, and we’re hiring a Director, Credit Risk to spearhead our lending strategy for Monzo’s Business Banking customers. You’ll own the development of credit risk strategies to support sole traders, small/medium businesses (SMEs), and limited companies, using automation and data-driven analysis.
With Monzo’s Business Banking customer base growing rapidly, we’re scaling new lending offers tailored to businesses in need. We’re on a mission to make business credit stress-free, fair, and good for everybody.
Your message will shape Monzo’s borrowing strategy: designing credit underwriting that keeps our customers financially empowered and supports our go-to-market plans. You’ll lead a team of analysts and risk managers, refine our pricing and risk models, and ensure new lending propositions align with our dream of stress-free, financially positive business journeys. You’ll work cross-functionally to bring cutting-edge products to market that make our customers’ lifetimes better.
## Key Responsibilities
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🔑 Strategic Leadership & Team Management
- Lead a team focused on credit risk strategy, pricing, and underwriting for business products.
- Develop and monitor dynamic strategies to align with Monzo’s growth goals while managing portfolio risk.
- Develop next-gen credit risk functions, leveraging analytical expertise, coding skills, and regulatory guidance.
- Support the launch of new lending products and customer journeys, in collaboration with product, engineering, marketing, and risk teams.
- Offer strategic leadership in the Borrowing Collective, embedding Monzo’s mission into credit risk frameworks.
## Requirements & Preferred Skills
We’re looking for a passionate leader who thrives where action, customer-centricity, and creativity meet data-driven decision-making. You’ll exist at the intersection of:
🔪 Professional Expertise
- Years of domain experience in recommending lending solutions for small/medium-sized businesses, sole traders, and SMEs.
- Proven track record leading analytical credit teams and driving strategic credit risk improvements.
- Expertise in business lending regulations, best practices, and portfolio performance.
- Can perceive ease in complicated decisions and is skilled in communication and collaboration.
🎯 Leadership & Musicability
- We seek technical flexibility: deep analytical acumen plus database skills (e.g., SQL) and promotion of insights to make impactful decisions.
- Can seamlessly paint a picture of core issues so stakeholders of all levels resonate and act.
- Comfortable in a hustle-paced, agile environment with colleagues worldwide, yet keeps innovation balanced with reliability.
💬 Collaborative DNA & Mindset
- Thrives within diverse teams and pushes forward the interests of balancing soft information (qualitative feedback, customer insights) with hard data (A/B tests, loan portfolio analytics).
- Enjoys bringing disciplines together to deliver impactful solutions.
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## Interview Process
We welcome your application every day. Our interview path consists of: 1️⃣ Recruiter Call (Honest check-in to explore fit) 2️⃣ Initial Call (To delve into your passion for credit culture) 3️⃣ Take-Home Task (Showcase capability in practice) 4️⃣ Final Stage: 3 Interviews
- One Leadership & Stakeholder Engagement
- One Tactical & Technical
- One Values & Cultural Fit
We provide adaptive support at every stage and respect timelines that suit you.
## Benefits & Company Ethos
📦 Relocation Help & Visa Sponsorship We’d sponsor a relocation to the UK or support visa applications.
🌍 Remote-Friendly Culture Based in our London office, but available in UK remote locations with convenient ad hoc London meetups required.
⏰ Flexible Work Own your working hours and like the trust we give to accomplish quality results.
📚 Grow With Us We believe in monetary investment into your skills: A £1,000/year learning budget for books, courses, conferences.
⚡ Performance Incentives + Extensive Benefits Program
🆘 Support Invited & All Are Welcome Monzo is proud of our culture and being an equal opportunities employer. Diversity, inclusion, and accessibility are whispers in what we do. We excel when great minds and unique talents unite.
In our 2025 Gender Pay Gap and 2026 D&I Reports*, we’ve already shared our commitments to equality. We prioritize consistency in work conditions, pay, promotion, training, and development across all backgrounds.
Click to explore deeper on our accessibility resources!
If you have a preferred name, we encourage you to use it throughout the application.
We’re counting on your craft to ensure money every মুষ্টি feels ományos。
*[Pending release via published materials]
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