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Company Description
Pret A Manger is an international food and coffee shop brand that began in London in 1986 with a mission to offer freshly prepared, handmade food. Today, Pret operates hundreds of shops worldwide, serving millions of customers every year. Team members prepare food throughout the day in on-site kitchens, using quality ingredients and serving organic coffee, while supporting Pret’s strong commitment to sustainability. The company’s values of kindness, generosity, and honesty guide daily operations, including donating unsold food and supporting people experiencing homelessness through The Pret Foundation. Pret offers a supportive environment with training, career progression, and opportunities to give back, welcoming passionate and hardworking individuals to grow with the business.
Role Description
As a Crew Member at Pret A Manger in Woking, you will work on-site in a full-time position, contributing to a welcoming and efficient shop environment. You will prepare fresh food and beverages according to Pret’s quality and safety standards, including assembling sandwiches, salads, and baking goods in the shop kitchen. Daily tasks include serving customers at the counter, handling transactions, maintaining cleanliness in guest and kitchen areas, and restocking displays and supplies. You will follow food safety and hygiene procedures, support opening and closing routines, and collaborate closely with team members to ensure smooth operations. Crew Members are expected to uphold Pret’s values, provide friendly customer service, and support sustainability and community initiatives.
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Qualifications
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- Strong customer service skills, including clear communication, a friendly approach, and the ability to handle busy periods professionally.
- Basic food preparation and food safety awareness, with an understanding of hygiene standards and willingness to follow shop protocols.
- Teamwork and collaboration skills, with the ability to support colleagues, share tasks, and contribute to a positive work environment.
- Reliability and time-management skills, including punctuality, organization, and the ability to manage multiple tasks during shifts.
- Numeracy and cash-handling skills for operating the till, processing payments, and following company procedures accurately.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as required by shop operations.
- Previous experience in retail, hospitality, or food service is beneficial but not required; full training will be provided.
- Commitment to Pret’s values around sustainability, community support, and providing an outstanding experience to every customer.
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