Urban Ascent
Crew Member - Southampton
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Need-to-know Info
Where: The Climbing Hangar Southampton - Third Ave, Southampton SO15 0LD
Contract: Part-time permanent
Hours: 12 hours per week (plus extra optional shifts)
Pay: £12.96 per hour
Working hours: Daytimes, evenings and weekends all year
Positions available: 1
Apply by: Sunday 9th August 2026
👉 Send your CV and cover letter to recruitment@theclimbinghangar.com with the position and location in the subject line.
What You’ll Do
Every day is different and our team loves the variety. You’ll be doing a little bit of everything, including:
- Saying hi to climbers and coffee drinkers
- Helping newbies get set up on their first climb
- Offering a helping hand for adult and kids coaching
- Making a few coffees and flexing your barista skills (we’ll teach you how)
- Keeping things clean, tidy and safe
What’s In It For You
- Friendly hours with your rota set 4 weeks in advance
- Unlimited free climbs for you and a buddy (plus your kids, if you have them)
- Discount on food and drinks in our cafe
- 28 days holiday per year, including bank holidays (pro-rata)
- Employee referral scheme to bag an extra £200*
- Exclusive deals on climbing gear
- Long service recognition
- Access to our Employee Assistance Programme (free 24/7 wellbeing support for work-related and personal issues), plus on-site Mental Health First Aiders and counselling
- Training and development, including coaching, first aid and safeguarding
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Who We’re Looking For
All of our crew are unique, and they’re what makes us special. We look for people who:
- Are happy to chat to anyone
- Can juggle lots of things, even when the heat is on
- Want to take their climbing career to the next level
- Are go-getters and up for anything
- Have the right to work in the UK
- Are committed to safeguarding
A Basic DBS is required for this role. An Enhanced DBS and self-declaration form are required if you pursue coaching (TCH Funded)
It’s not essential, but it's also nice if you:
- Have customer service or hospitality experience in your back pocket
- Have a passion for climbing and an interest in promoting the sport to others
- Have coached before in any setting
- Can make cracking social content
- Know how to make a good coffee / have worked a till before
- Love having a natter with customers
Who are we?
Our Story Started In a Warehouse In Liverpool Back In 2011, When Our Founder Wanted a New Place To Climb With His Mates. What Started Out As a Simple Project Grew Into An Important Mission
To inspire bolder living through indoor climbing.
These days, we care more about how our members’ climbing journey nourishes and connects them than what that journey is. Climb up, fall off, spend more time on the mats with your mates. It doesn’t matter to us because finding joy in how they do something is more important than what they do – and all of us find joy in play.
Play is a secret superpower in climbing and in life. And, at The Climbing Hangar, play is what we do best.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We’re now an open, trusted and welcoming space where old-school climbing and new-to-climbing coexist.
We’re a place for everybody and people tell us that they feel like they belong here. That’s the whole point.
Equal Opportunities Statement
We are an equal opportunities employer and are committed to ensuring equality for all. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employment decisions are made based on merit, skills and experience.
How To Apply
If this role sounds like your cup of tea, then we can’t wait to meet you. To apply to join our crew, send your CV and cover letter to recruitment@theclimbinghangar.com with the position and location in the subject line.
We want to know what makes you unique, and your cover letter is the best way to do it. Tell us more about who you are and why you want to join our team.
Just a quick note: we can’t offer individual feedback to candidates, and we may close the advert early if we find the right match.
Any information provided to us will be held in the strictest confidence. It will be processed and retained in accordance with the Data Protection Act (2018) and UK GDPR.
Find out more on our Employee Referral Scheme
more info
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills